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Configure Storage not seeing Tape Drives
Long and short of it: Windows 2022 running BE v25 Dell/EMC ML3 Library & ML3e Library expansion - with six(6) LTO-7 drives Drives connected to Dell server using Dell 12Gbps SAS HBAs Issue: All Tape Library entries in Windows device manager are giving a Code 37, though the SCSI tape drives are showing fine. When running Configure Storage -> Tape Storage, only the Hot swap option is present. Below is a basic cable diagram (I did not do the original build out but am now responsible for getting it running - sigh.) I know I must be missing something obvious. Any help would be appreciated. Thanks!12Views0likes2CommentsMoving a current install to a new server with a twist
I am currently running BE 22.2 Rev. 1193. This is running on an old Server 2012 R2 installation. I am tasked with moving to a new server 2022 installation. I am going to install the latest BE 25 and then I have to migrate the catalog to that new installation. There is a twist, however. New security requirements say that I must not have the SQL database running on the same server as BE. Meaning I have to install the new BE connected to an enterprise SQL installation on another server. My plan is to install BE 25 using the custom install feature in order to tell it the new SQL server to use and then use BEUtility to move the database from the old server to the new server. My question is: Is this going to work or do I have to jump through other hoops in order to get this done in the constraints that I now have? Thanks in advance. Mikemmontona11 days agoLevel 121Views0likes1CommentArctera Backup Exec 25.0 1193 (64-bit)
Hello everybody, yesterday we tried to install the initial release of the latest Arctera Backup Exec 25.0 1193 (64-bit) without Hotfix. This was done on a fresh installation of Windows 2016 v1607 server with Net Framework 4.0 installed (both with Cumulative Updates from March 2025). Unfortunately we were not able to install Arctera Backup Exec 25.0 1193 (64-bit) and we remember similar experiences with older versions. The installation wizard was not able to install SQL Express 2017 and installation was cancelled. Installing this SQL Express 2017 version from the Backup Exec 25.0 1193 (64-bit) package manually works very well, but that's not how we intend to finally install Arctera Backup Exec in our environment. Has anybody an idea, why SQL Express 2017 installation is broken in Arctera Backup 25.0 1193 (64-bit) or has anybody similar experiences and knows how to fix it? We will have further tests in virtual environments to get an idea, what's wrong! We really hope, this will be fixed by Arctera. Also, we could not find an information what Outlook versions are supported to create PST-file-exports. We would appreciate an improvement in the Exchange restore wizard regarding PST-file export, as it's always confusing how to use it correctly and there are no examples available in the offline help, so it's always guessing, if you don't do this on a regular basis. ThanksDidi716 days agoLevel 460Views0likes4CommentsTroubleshooting Persistent Reappearing Meetings in Exchange + Arctera Integration
We've been running into a really annoying issue lately in our Exchange environment, which is integrated with Arctera, and I'm hoping someone here might have seen something similar or have some insights. The problem is that some users are experiencing old or deleted calendar meetings reappearing in their Outlook calendars. They decline them, delete them properly (even emptying Deleted Items), but days or weeks later, the same meeting invite can pop back up. It's causing significant calendar clutter and confusion. Initially, we were looking into potential sync issues related specifically to the Exchange-Arctera integration, wondering if maybe updates weren't propagating correctly or if there was some conflict in how shared calendar resources are handled between the two systems. We're still investigating that angle. However, while digging deeper into the Exchange side of things, I stumbled across a pretty comprehensive article that outlines several Exchange-specific reasons why this might happen, independent of any integration. It covers things like: Lingering invites in different mail folders. Corrupt recurring meeting series. Issues with calendar delegation permissions. The Calendar Repair Assistant (CRA) potentially misbehaving. Outdated clients or mobile device sync problems. Here's the article if anyone's interested: How to Stop Exchange Server from Recreating Meetings? It has some useful steps for both end-users and admins (like PowerShell commands to check/disable CRA or repair mailboxes). My question for this group is: Has anyone using an Exchange + Arctera setup encountered this specific "ghost meeting" issue? If you did, did you find the root cause was purely within Exchange (like one of the points in the article), or did you discover an interaction or configuration nuance related to the Arctera integration that was contributing to it? We're particularly curious if certain sync settings or how delegate access is managed across both platforms might play a role. Any shared experiences or troubleshooting tips specifically within the Exchange/Arctera context would be hugely appreciated! Thanks in advance,7Views0likes0CommentsCan't append despite infinite append and free space
Hi, collecting logs to submit a ticket but figured I'd post here as well in case there's something easily/silly I'm missing. Backup servers to Tape media. Job A - fails because of shenanigans on our end. Some servers were done, others failed. Job B - Added the failed servers, trying to append to the same tape. Media Properties: Media set: Infinite overwrite and append (a set I created specifically for this purpose) Overwrite protected: Infinite - Do not overwrite Appendable until: Infinite - Allow append Media "Available capacity": 7.48 TB Job Details: Storage > Media Set > "When this job begins" - Append to media, overwrite if no appendable media is available." I tried the "append, cancel job if no appendable is available" but it would instantly cancel. Changed to the above and now instantly does "You cannot use the available media in the drive for this job because it is not overwritable" Anyone know why it's just refusing to append? A setting or something I'm missing maybe? Tried restarting the server, removing/pushing the tape back in, not really sure what else I can do.Solved83Views0likes8CommentsDiscovering Devices - Never Completes!! Help PLS!
Hello Everyone, I have a DLT 8000 drive connected via scsi 2940 running win server 2016 x64 std. Vanilla stand alone server install with base service packs/patches. No other SW is installed. Device manager has no errors. Im using the latest backup exec v25. In the Storage Tab of Backup Exec, Discovering devices simply refuses to complete. I've left it running for hours. It just constantly runs marking both tape drive and disk storage as online and offline every five or so minutes. I've tried pausing the devices...discovering devices just cycles marking them offline and then online.. I've tried deleting the tape drive....it is found within a minute and then same discovering devices cycle of marking offline and online. I've tried restarting the server. Same result. Discovering devices just refuses to complete. I've had the same endless discovering device issue with backup exec versions 16, 20 and 21. I've restored the server via image prebackup exec install between each version. I've been messing with this issue for three weeks Please kindly assist!! Thank you to all!23Views0likes1CommentLinux 5.14.0-522.el9.x86_64 not supported by RALUS
I'm trying to install Backup Exec Agent for Linux and Unix Servers 25.0.1193-0 on CentOS Stream 9. I get an error: Checking system communication: Checking OS version on v1btx1 ............. Linux 5.14.0-522.el9.x86_64 Checking system support for v1btx1 ... Linux 5.14.0-522.el9.x86_64 not supported by RALUS Why is this happening? CentOS 9 supports Backup Exec 25 - Software Compatibility List 25.x (SCL)Solved36Views0likes2CommentsUnable open Veritas backup Exec Console
We are unable to open veritas backup console on windows servers 2012. The moment we open the console it automatically disappears. Current version Veritas Backup Exec is 20.0.1137, Kindly help to resolve this problemdineshbhandare2 months agoLevel 226Views0likes2Comments