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Your server administrator has limited the number of items you can open simultaneously
Users are getting te following msg: Your server administrator has limited the number of items you can open simultaneously. Try closing messages you have opened or removing attachments and images from unsent messages you are composing and in exchange events I see : MAPI session (user) exceeded the maximum of 250 objects of type "objmessage". I found this https://www-secure.symantec.com/connect/forums/your-server-administrastor-has-limited-number-items-you-can-open-simultaneously but the links are broken and they are saying that there is a fix for 9.0.1. We have version 10.0.4 (clean installation, not upgrade) Any ideas? SarahSolvedSarah_Seftel110 years agoLevel 659KViews0likes3Comments
OWA 2003 Redir.ASP
> >Hello All, >Quick Question, in OWA on 2003 SP1, when clicking on a vaulted item, and >then clicking on the "view original" item the redir.asp loads the "EV vault >URL" such as vault.internaldnsname.com, thus when OWA from home you can not >see "original" items. > >The Proxycfg was run using the "EVservers.txt" > >Why is it not proxuing all connections via OWA and sending the IE browser >directly to the EV server? > >DE Additional Notes it seems that the OWA is not proxyibg the vaulted item: such as in OWA then you click on an item it opens the HTML version, then you have the blue link This message has been archived. View the original item When you cilck on that is loads this URL https://webmail.CUSTOMER.com/exchweb/bin/redir.asp?URL= href="http://kvsvault.CUSTOMER.com/EnterpriseVault/ViewMessage.asp?VaultId=17A9188666571174CAFC572E90B663E6C1110000kvsvault.CUSTOMER.com%26SavesetId=150100000000000~200412161922470000~0~813B42C97B354942A407265B44621AF">http://kvsvault.CUSTOMER.com/EnterpriseVault/ViewMessage.asp?VaultId=17A9188666571174CAFC572E90B663E6C1110000kvsvault.CUSTOMER.com%26SavesetId=150100000000000~200412161922470000~0~813B42C97B354942A407265B44621AF This then loads an IE window dirctly to the URL of http://kvsvault.Customer.com/EnterpriseVault/ViewMessage.asp?VaultId=17A9188666571174CAFC572E90B663E6C1110000kvsvault.Customer.com&SavesetId=150100000000000~200412161922470000~0~813B42C97B354942A407265B44621AF This does not seam correct, how can an enternal user via OWA load the orginal ITEM, shoudn't OWA "Proxy" there connection and thus load the "ORGINAL" item with out the IE loading the valut URL, or does in OWA you can only see the HTML version and never the "ORGINAL" DE46KViews0likes0Comments
Latest Enterprise Vault Outlook Add-In Download
Hi! This may not be the right place for this question, but where can I download the latest version of the Enterprise Vault Outlook Add-In? We have licensing, etc., but I've searched all over the site with no luck. Also tried calling Symantec customer service, which was honestly a nightmare, and I never got an answer. Any help would be much appreciated!Solved45KViews1like5CommentsEV 9.0 - VSA - username is correct, password is wrong on Domain Controller
We are using a Windows 2003 Enterprise Vault 9.0 for File Server Archiving solution. We have stopped actively archiving a year or so ago, and are trying to recover all documents from this installation. Recently we found that the domain based Vault Service Account (VSA) for EV was locking out every 5 to 10 minutes. The 2008 Domain Controllers (in the same domain as the EV installation) show error code C000006a, which is "username is correct but password is wrong". When the account is unlocked, access to the NAS, database, file servers and EV server is successful. The VSA is in the local administrators group in all necessary locations, including sysadmin rights on the SQL server. This has been working successfully for 5 years or more. For troubleshooting purposes, we reduced the environment down to 1 EV server, 1 database server, a NAS, 1 SQL server and no file server clients (the 3 EV services on the file servers using the service account have been disabled). Only 2 services are running on the EV server , the Admin Service and the Directory Service. The VSA password has been "reset" (but not changed) on the domain controller, has been reset on the 2 running services of the EV server, and has been reset on the EV server's Administration Console. We find that it takes 5 to 10 minutes to see the error message again on the domain controller. Once we unlock it, not reset the password, the VSA account has all the accesses it needs until it locks again. Has anybody seen this before? I am familiar with EV but not to the extent to read a dtrace file and know what's happening. Even then I'm not sure what to perform a dtrace on other than the 2 running services and the AuthServer, which I believe I have done. Anybody experienced this issue and successfully resolved it?Solvedarlw7 years agoLevel 331KViews0likes5Comments
OUTLOOK: Can't open archived/stored emails
Hello, Since this week Microsoft updates, Outlook (2010/2016) can't open archived/stored items. Maybe, Outlook is blocking VBScript of custom forms. I'm using EV Client 10/11. To view an email, the users must "restore" to the mailbox and then open it. The message is: This item has been archived by Enterprise Vault. Click here to view the original item (this link doesn't work). Thank you.
WinHTTP proxy settings breaking WUA for anyone else?
We have active/passive Exchange 2003 clusters, and we also have active/passive EV 2007 clusters (using MSCS). Our proxy bypass list looks like this on the mailbox servers. (The forum changed some content due to some of it looking like invalid HTML, hopefully it all makes sense still. :) exchange-virtual-server-ip; local; ev-sitename; ev-sitename.ourdomain.local; ev-server1; ev-server1.ourdomain.local; ev-server1alias; ev-server1alias.ourdomain.local; ev-server1_node_a; ev-server1_node_a.ourdomain.local; ev-server1_node_b; ev-server1_node_b.ourdomain.local; Well, every time we do an EV upgrade, our WSUS updates break until I remove the proxy bypass list on the mailbox servers using 'proxycfg -D'. Here is the excerpt from windowsupdate.log before I fixed it. 2007-09-10 08:55:42:985 856 2570 Agent ************* 2007-09-10 08:55:42:985 856 2570 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates] 2007-09-10 08:55:42:985 856 2570 Agent ********* 2007-09-10 08:55:42:985 856 2570 Agent * Online = Yes; Ignore download priority = No 2007-09-10 08:55:42:985 856 2570 Agent * Criteria = "IsHidden=0 and IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and IsAssigned=1 or IsHidden=0 and IsInstalled=1 and DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and IsAssigned=1 and RebootRequired=1" 2007-09-10 08:55:42:985 856 2570 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} 2007-09-10 08:55:42:985 856 2570 Misc Validating signature for C:\WINDOWS\SoftwareDistribution\SelfUpdate\Default\wuident.cab: 2007-09-10 08:55:42:985 856 2570 Misc Microsoft signed: Yes 2007-09-10 08:55:45:267 856 2570 Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: > Bypass List used : Auth Schemes used : 2007-09-10 08:55:45:267 856 2570 Misc WARNING: WinHttp: SendRequestUsingProxy failed for /our-sus-server.ourdomain.local/selfupdate/wuident.cab>. error 0x8024402c 2007-09-10 08:55:45:267 856 2570 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c 2007-09-10 08:55:45:267 856 2570 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c 2007-09-10 08:55:45:267 856 2570 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c 2007-09-10 08:55:47:532 856 2570 Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: > Bypass List used : Auth Schemes used : 2007-09-10 08:55:47:532 856 2570 Misc WARNING: WinHttp: SendRequestUsingProxy failed for /our-sus-server.ourdomain.local/selfupdate/wuident.cab>. error 0x8024402c 2007-09-10 08:55:47:532 856 2570 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c 2007-09-10 08:55:47:532 856 2570 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c 2007-09-10 08:55:47:532 856 2570 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c 2007-09-10 08:55:49:798 856 2570 Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: > Bypass List used : Auth Schemes used : 2007-09-10 08:55:49:798 856 2570 Misc WARNING: WinHttp: SendRequestUsingProxy failed for /our-sus-server.ourdomain.local/selfupdate/wuident.cab>. error 0x8024402c 2007-09-10 08:55:49:798 856 2570 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c 2007-09-10 08:55:49:798 856 2570 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c 2007-09-10 08:55:49:798 856 2570 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c 2007-09-10 08:55:52:064 856 2570 Misc WARNING: SendRequest failed with hr = 80072ee7. Proxy List used: > Bypass List used : Auth Schemes used : 2007-09-10 08:55:52:064 856 2570 Misc WARNING: WinHttp: SendRequestUsingProxy failed for /our-sus-server.ourdomain.local/selfupdate/wuident.cab>. error 0x8024402c 2007-09-10 08:55:52:064 856 2570 Misc WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x8024402c 2007-09-10 08:55:52:064 856 2570 Misc WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x8024402c 2007-09-10 08:55:52:064 856 2570 Misc WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x8024402c 2007-09-10 08:55:52:064 856 2570 Misc WARNING: DownloadFileInternal failed for http://our-sus-server.ourdomain.local/selfupdate/wuident.cab: error 0x8024402c 2007-09-10 08:55:52:064 856 2570 Setup FATAL: IsUpdateRequired failed with error 0x8024402c 2007-09-10 08:55:52:064 856 2570 Setup WARNING: SelfUpdate: Default Service: IsUpdateRequired failed: 0x8024402c 2007-09-10 08:55:52:064 856 2570 Setup WARNING: SelfUpdate: Default Service: IsUpdateRequired failed, error = 0x8024402C 2007-09-10 08:55:52:064 856 2570 Agent * WARNING: Skipping scan, self-update check returned 0x8024402C 2007-09-10 08:55:52:064 856 2570 Agent * WARNING: Exit code = 0x8024402C 2007-09-10 08:55:52:064 856 2570 Agent ********* 2007-09-10 08:55:52:064 856 2570 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates] 2007-09-10 08:55:52:064 856 2570 Agent ************* 2007-09-10 08:55:52:064 856 2570 Agent WARNING: WU client failed Searching for update with error 0x8024402c 2007-09-10 08:55:52:064 856 1cac AU >>## RESUMED ## AU: Search for updates [CallId = {3CB530B1-2483-4AD1-94AF-799FED727496}] 2007-09-10 08:55:52:064 856 1cac AU # WARNING: Search callback failed, result = 0x8024402C 2007-09-10 08:55:52:064 856 1cac AU # WARNING: Failed to find updates with error code 8024402C 2007-09-10 08:55:52:064 856 1cac AU ######### 2007-09-10 08:55:52:064 856 1cac AU ## END ## AU: Search for updates [CallId = {3CB530B1-2483-4AD1-94AF-799FED727496}] 2007-09-10 08:55:52:064 856 1cac AU ############# Is anyone else using A/P Exchange 2003 clusters with WSUS and EV? What does your bypass list look like? I'm thinking we'll need to add the exchange cluster node names/IPs, and maybe the WSUS server too. Exchange and EV have no proxies/firewalls between tehm, so I don't even think we need this bypass list even though it was part of the install. Thank everyone. :)Solved24KViews1like7Comments
this item has been archived by enterprise vault click here to view the original item
Hello, When we double click archived item on Outlook, we are having this issue : "this item has been archived by enterprise vault click here to view the original item". When we click nothing happens. Enterprise Vault Add-on is working and we can access archive over there. I tried this article: https://www.veritas.com/support/en_US/article.TECH47875 but not work for us. This happens Outlook 2013,2007 Ev 11.0.1 Thanks.Solvedvaultlearner8 years agoLevel 423KViews0likes2CommentsFailed to extract CAB file.
Guys, I started to use File Management Software (Enterprise Vault) to decrease number of files on Vault Partition, now all saveset files (DVS) are combined in larger collection files (CAB). It was used for long period of time without any problem. After new year I backuped first partition and closed it. All archiving is done now to new partition. EV version is 5.0 SP3 on Windows 2000. Yesterday one of the user complained on strange error. He opens archived item, but if he closes it and try to re-open ot he receives error - "there was an error opening the file. Some functionality may be unavailable." At the same time I notice errors in event log. Here they are: Event Type:Error Event Source:Enterprise Vault Event Category:Storage Online Event ID:6835 Date:2/3/2006 Time:2:22:03 PM User:N/A Computer:KZATKVS01 Description: Failed to extract CAB file. Reason: FDI Error. User aborted CAB File: \\kzatnas01\arc-Exc$\Ptn1\2004\10\05\Collection17902.CAB Event Type:Error Event Source:Enterprise Vault Event Category:Storage Online Event ID:6838 Date:2/3/2006 Time:2:22:03 PM User:N/A Computer:KZATKVS01 Description: Failed to recall a Saveset from its Collection. Reason: Failed to extract CAB file. Saveset: \\kzatnas01\arc-Exc$\Ptn1\2004\10\05\14\173000000000000~200410051433500000~0.ARCHDVS Collection: \\kzatnas01\arc-Exc$\Ptn1\2004\10\05\Collection17902.CAB Event Type:Error Event Source:Enterprise Vault Event Category:Storage Online Event ID:6811 Date:2/3/2006 Time:2:22:03 PM User:N/A Computer:KZATKVS01 Description: Failed to recall a Saveset from the HSM Software Component with ProgID EnterpriseVault.Collector Method : CVaultStoreDB::GetSavesetFilePath Data: 0000: 46 61 69 6c 65 64 20 74 Failed t 0008: 6f 20 65 78 74 72 61 63 o extrac 0010: 74 20 43 41 42 20 66 69 t CAB fi 0018: 6c 65 2e 20 20 5b 30 78 le. Some of users have such problem, some users have not. CAB files can not be an issue because DVS files are extracted when users open archived message. Any ideas?Solved19KViews0likes12Comments
Missing Index Items
I wonder if anyone has a fix for missing index items on EV 10 SP4 archiving email and files, having just one EV server. When I run Verify on the indexes I get a small list of mailboxes and File System that have missing items. The Verify process gets completed with warning and unsuccessful and looking at the subtask and the log file it shows that most tests completed successfully except verifying indexed items with the following errors and reasons: 27/01/2014 14:39:31 Verifying Indexed items SeqNo SSID Attach ID URL Reason 112925 201401038775847~201312031642270000~Z~C0F8E132943863E0EA5991CEC595F201 N/A http://evaultsrv01.iprod.local/enterprisevault/download.asp?VaultID=173225416F8C73B41ADE8C0254DCDB65F1110000evault&SavesetID=201401038775847~201312031642270000~Z~C0F8E132943863E0EA5991CEC595F201&Request=NativeItem No index entry for this document No failed indexes comes up and I could not find any articles for this. Thank you ALL.SolvedEVRocks11 years agoLevel 519KViews0likes6Comments
Enterprise Vault client not working from Outlook.
Hi All, I am facing a strange problem that, My archived emails are not opening from outlook. if I click on view the archived item. there is no response. when i click "search vaults" then also no response. Manullay archive, restore, Vault Cache sync are workign from outlook. If i check from the browser url, archive explorer and mails are opening without any errors. Stepts tried to resovle: 1. Uninstalled and Resintalled client 2. Reset EV client 3. Installed previous versions of EV client. Our EV servers are 11.0.1 Outlook Cient :2016 EV client: 12.1.3 Any solutions?Solvednazirkolliyath8 years agoLevel 417KViews0likes6Comments
