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Problems loading tape media into drive of library (NetBackup 8.x)
Hello everybody, we use NetBackup 8.x for restores of old tapes. This worked for a very long time. Today we needed to re-issue the certificate in order to login to the NetBackup Administration console. After this was fixed, we tried to restore one VMware virtual machine. The tape library firmware has been updated to a new version a couple of weeks ago, so we had to configure the updated tape library with the new firmware with the 'Configure Storage Devices'-wizard. The tape library with the old firmware had been removed from the infrastructure. Master and Media server are connected (it's the same machine). Under Devices the drive and the tape libary is ENABLED. Media server is active for Tape and Disk as well. Under Device Monitor the corresponding drive is not 'READY', it states No. So as soon as we try to restore a VMware virtual machine, the job is waiting for a pending request and it does not move on automatically. When we deny the request, the job is cancelled, otherwise it waits forever for the tape media to be loaded in the only available drive of the tape library. What can we do or how do we re-configure the infrastructure? Any advice? Thanks DiWiDiwi
How to migrate MSDP data to a new master server during NetBackup master server migration
Hello, I'd like to seek expert advice regarding my NetBackup migration plan. Due to the End of Support (EOS) for CentOS 7.9, I am planning to migrate to a new server running Rocky Linux 8.10. At the same time, I plan to install NetBackup 10.5 to maintain compatibility. Current Environment Master Server: CentOS 7.9 NetBackup Version: 10.1.1 Storage: MSDP (Local Disk) Target Environment Master Server: Rocky Linux 8.10 NetBackup Version: 10.5 Storage: MSDP (Local Disk) My goal is to fully migrate the NetBackup environment, including the NetBackup catalog and MSDP data, from the existing master server to the new master server. Migration Procedure (as I understand it) I expect the migration process to follow these steps: 1. Transfer the catalog backup from the existing master server to the new master server. 2. Shut down the existing master server. 3. Configure the new master server with the same settings as the existing master server. 4. Copy the MSDP data stored on the existing master server (local disk) to the new master server. 5. Perform a catalog recovery on the new master server using the transferred catalog backup. 6. Verify communication with the backup clients. I would like to confirm whether this procedure is correct. Additionally, I am unsure which feature or method should be used to replicate or migrate the MSDP data from the existing server to the new server. Could you please provide guidance on the recommended approach for migrating MSDP data? Please advise.
How to backup MySQL using NBU 11
Hi everyone, I am trying to configure the protection for one MySQL instance, but I am getting stuck. I have followed the NetBackup™ for MySQL Administrator's Guide, but it doesn't help at all. The backup job still results in status code (6) The backup failed to back up the requested files. Here are all the configuration I have made: - In /etc/my.cnf, I added theses line [mysqld] port=3306 datadir=/var/lib/mysql socket=/var/lib/mysql/mysql.sock log-error=/var/log/mysql/mysqld.log pid-file=/run/mysqld/mysqld.pid - I created symbolic link: ln -s /usr/bin/mysql /usr/libexec/mysql - I successfully created a credential for mysql instance and a protection plan. I also discovered all the databases in the instance The log indicates that ERR - MySQL library path is not present, but I don't know to how make the NetBackup Agent where to find the MySQL library path. Did I miss any configuration steps ? Can you help me debug this problem ?
Problems with backup VM
Hi! We have NetBackup 7.6.1.1. The specialists reassembled the VM VMware vCenter Server 6.0.0 as a result of the crash of the latter. To work with NetBackup, I created an account in VMware and gave it Administrators rights in vCenter and local administrators rights. I made the appropriate settings in NetBackup. However, the jobs that previously worked successfully now end with an error.: the backup failed to back up the requested files (6) When completing tasks, I observe that the task of creating a snapshot is being started. I see that a snapshot is being created. But then an error is issued. I see it in the backup task log: Error bpbrm(pid=6624) from client VM name: ERR - Error opening the snapshot disks using given transport mode: san:hotadd:nbd:nbdssl Status 23 the backup failed to back up the requested files (6) I tried with other modes of transport, but I get the same error.: Error bpbrm(pid=9256) from client VM name: ERR - Error opening the snapshot disks using given transport mode: nbd:san:hotadd:nbdssl Status 23 Error bpbrm(pid=7304) from client VM name: ERR - Error opening the snapshot disks using given transport mode: hotadd:nbd:san:nbdssl Status 23 What is the reason for the error? What am I missing?PostgreSQL and NBU11.1
Hello, i'm trying to configure the PostgreSQL workload protection using a protection plan and pgbackrest in a 11.1 domain but i can't find any guide about this. Also the PostgreSQL guide doesn't help, it mentions an universal share but doesn't tell anything about its configuration in the client. I've created the share, exported it to the db host, installed the agent, discovered the databases and validated the credentials. What am i missing? Thank you, regards,
Seeking NetBackup Developer for Paid Engagement
Hello and thank you for reading, community. I am in the early stages of a strategic development project and need to engage a skilled NetBackup developer. We are actively looking for a proficient NetBackup professional to assist with enterprise-grade development work. We are seeking a long-term professional relationship with the right candidate. Please respond below or reach out directly if you know someone interested.
Issues restoring old Symantec Backup Exec 2014 server config onto new Backup Exec server.
Hello Symantec/Veritas tech community, I've been searching for an answer to this issue for over 3 weeks now.... Are there any specific steps, aka checking for old Backup Exec server references, or other tips/tricks you can send along please? I'm looking for a checklist or order of steps that works. From our old Symantec Backup Exec 2014 server --- Restore of BEDB SQL Full/Incr backups successful, with no issues, and service account from Backup Exec is a sysadmin and DB owner in SQL Db. -- No media, associated sets, clients, or jobs configs show from old server config. I do see old clients that were part of backups. Does the new Backup Exec server need to be exactly the same name and version to restore the media attributes/config? Any help would be greatly appreciated! Thank you,
Duplication of small images into MSDP-C takes longer time as usual
Hello, I have a serious performace issue with duplication of many images to an MSDP-C pool. NetBackup 10.5.0.1 is duplicating images to the MSDP-C pool at an on-premise S3. There are about 600 backup images created per hour. The duplication jobs cannot process this number at the same rate, although several dozen of them are running simultaneously. The problem is not in the volume of data - the vast majority of images are database log backups of tens of kB to several MB in size. The problem is that the duplication of even the smallest image takes several minutes. An example: duplicating one image of 670 kB took an incredible 14 minutes. I see large delays between individual actions in the job details. Please see details of the duplication of this image below. The media server's HW resources are under-loaded. As long as a small number of images were duplicated per hour, duplicating individual images took an average of 2 minutes - that was fine. What is the cause of the slowdown and how can I eliminate the cause? Thank you, Lubos Example of a duplication job details with long delays: 26. 6. 2025 10:02:53 - Info bpduplicate (pid=125788) The data-in-transit encryption (DTE) is disabled, as the global DTE mode is set to 'Preferred Off' 26. 6. 2025 10:02:53 - Info bpdm (pid=3633773) started 26. 6. 2025 10:02:53 - started process bpdm (pid=3633773) 26. 6. 2025 10:02:53 - requesting resource @aaaaw 26. 6. 2025 10:02:53 - granted resource MediaID=@aaaaw;DiskVolume=PureDiskVolume;DiskPool=Pool4;Path=PureDiskVolume;StorageServer=MediaServer1.x.y;MediaServer=MediaServer1.x.y 26. 6. 2025 10:02:54 - Info bpdm (pid=3633773) requesting nbjm for media 26. 6. 2025 10:03:37 - begin writing 26. 6. 2025 10:03:37- end writing; write time: 0:00:00 26. 6. 2025 10:06:08- begin writing 26. 6. 2025 10:06:08 - Info bpdm (pid=3633773) Waiting for storage server MediaServer1.x.y, disk volume PureDiskVolume 26. 6. 2025 10:07:08 - Info bpdm (pid=3633773) Transferred 688937 bytes, to storage server MediaServer1.x.y, disk volume PureDiskVolume 26. 6. 2025 10:08:08 - end writing; write time: 0:02:00 26. 6. 2025 10:08:44- Info MediaServer1.x.y (pid=3633773) StorageServer=PureDisk:MediaServer1.x.y; Report=PDDO Stats for (MediaServer1.x.y:PureDiskVolume): scanned: 672 KB, CR sent: 25 KB, CR sent over FC: 0 KB, dedup: 96.3%, cache disabled, where dedup space saving:0.0%, compression space saving:96.3%, new transferred data unencrypted 26. 6. 2025 10:17:08- Info bpdm (pid=3633773) EXITING with status 0
