Forum Discussion

Joshram's avatar
Joshram
Level 3
10 years ago

Symantec APP HA - Console server IP change

Hi 

 

Currently we are migrating the vsphere vcenter to diffrent IP , where APPHA console and agents are configured.

What are the procedure we need to follow for console server  /vcenter and agent, inorder to change the new IP address.

 

Regard

Joshram

ApplicationHA
business continuity
Windows Server (2003-2008)
  • Soumya_Tripathy's avatar
    Soumya_Tripathy
    10 years ago

    This will be more involved (and complex) process then.
    I would recommend opening a support case, so that support can help/guide you in the process.

    Otherwise, follow these steps carefully:

    1) Before changing IP of vCenter, un-register the plugin from Console, using PluginMgmt.bat CLI

    Refer to docs for usage/details of the CLI.

     

    2) Change IPs of vCenter/Console

     

    3) Register the plugin from Console, using PluginMgmt.bat

    Use the new vCenter IP this time.

     

    4)  Generate the certificates on HA console host, which will use the new IP.

    NOTE: Creation of  new certificates will break the existing SSO configuration for all guests. User need to re-configure the SSO for all guests again.

    Steps to create new certificate for HA console are:

    • Open command prompt on HA console host, navigate to path C:\Program Files\Veritas\VRTSsfmh\bin
    • Set the environment variables on command prompt.
      1. set EAT_DATA_DIR=C:\ProgramData\Symantec\ApplicationHA\sec
      2. set EAT_HOME_DIR=C:\Program Files\Veritas\ApplicationHA\sec
    • Execute the command with new IP as parameter : perl "C:\Program Files\Veritas\ApplicationHA\bin\create_cert.pl" AppHAConsoleIP=<CONSOL_NEW_IP>
       

    5) Restart the following services:

    • Symantec ApplicationHA Authentication Service
    • Symantec ApplicationHA Database Service (internally restart the Symantec ApplicationHA Service)

    6) Now, go the vSphere client. For each VM, go to ApplicationHA/SymantecHA tab.
    There, it will ask for the username/password of the VM again (as the earlier SSO with the old HA Console IP is lost now).

    Provide the same.
    It will configure SSO with the HA Console having the new IP.

     

  • Soumya_Tripathy's avatar
    Soumya_Tripathy
    Level 4
    10 years ago

    Hi Joshram,

    Which IPs are being changed?
    Is it only the vCenter server IP or the HA Console server IP or both?

     

    If its just vCenter Server whose IP is being changed, then just doing plugin un-registration, followed by plugin registration with the new vCenter IP should work.

    There is a script in HA Console (PluginMgmt.bat) to perform the un-registration / registration.

    Refer to the documentation for the syntax/usage etc.

     

    And if the HA Console IP is also being changed, then it will a move involved process.

    We can describe the process, if that's a requirement as well.

  • Joshram's avatar
    Joshram
    Level 3
    10 years ago

    Hi Sowmya,

     

    We have hosted the app HA console on the vcenter itself , now we are changing the IP 

    address for vcenter , I need advise on how do i update the new IP for APP HA console

    as well as the VM guest where agents are pointed to APP HA console.

  • Soumya_Tripathy's avatar
    Soumya_Tripathy
    Level 4
    10 years ago

    This will be more involved (and complex) process then.
    I would recommend opening a support case, so that support can help/guide you in the process.

    Otherwise, follow these steps carefully:

    1) Before changing IP of vCenter, un-register the plugin from Console, using PluginMgmt.bat CLI

    Refer to docs for usage/details of the CLI.

     

    2) Change IPs of vCenter/Console

     

    3) Register the plugin from Console, using PluginMgmt.bat

    Use the new vCenter IP this time.

     

    4)  Generate the certificates on HA console host, which will use the new IP.

    NOTE: Creation of  new certificates will break the existing SSO configuration for all guests. User need to re-configure the SSO for all guests again.

    Steps to create new certificate for HA console are:

    • Open command prompt on HA console host, navigate to path C:\Program Files\Veritas\VRTSsfmh\bin
    • Set the environment variables on command prompt.
      1. set EAT_DATA_DIR=C:\ProgramData\Symantec\ApplicationHA\sec
      2. set EAT_HOME_DIR=C:\Program Files\Veritas\ApplicationHA\sec
    • Execute the command with new IP as parameter : perl "C:\Program Files\Veritas\ApplicationHA\bin\create_cert.pl" AppHAConsoleIP=<CONSOL_NEW_IP>
       

    5) Restart the following services:

    • Symantec ApplicationHA Authentication Service
    • Symantec ApplicationHA Database Service (internally restart the Symantec ApplicationHA Service)

    6) Now, go the vSphere client. For each VM, go to ApplicationHA/SymantecHA tab.
    There, it will ask for the username/password of the VM again (as the earlier SSO with the old HA Console IP is lost now).

    Provide the same.
    It will configure SSO with the HA Console having the new IP.