Forum Discussion

babak_saeidi's avatar
babak_saeidi
Level 4
11 years ago

symantec AppHA problem

Hi

my esxi version is 5.5 u2 and my vcenter version is 5.5 u1 now i have downloaded VCS 6.1 & High availability console 6.1 & application HA 6.1 i have reade all of documents but now i am so confused pleas say me ehat is the order of installing symantec product and say me please each of these product on what vm do i have to install? for example on vcenter server or ........  for example i have installed ha console on a seprate machine but when connect to vcenter on product there is no vm i have attached files

i dont know what is my problem

so thanks

babak

ApplicationHA
business continuity
Installing
Virtualization
Windows Server (2003-2008)
  • Soumya_Tripathy's avatar
    Soumya_Tripathy
    11 years ago

    Hi,

    Following are answer to your queries:

    1- is that necessary to install vcs if want to install APPHA ?

     

    No. VCS & AppHA are two independent and separate product.

    If you want to use AppHA, don't worry about VCS.

     

    2- which symantec softwares do i have to install for use appha  and on which vm do i have to install that?

     

    First of all, of course you need ESX & vCenter Server installed.

    Next, you can install HA Console on a VM (or physical box). Symantec recommends HA Console to be installed on a separate box, other than vCenter Server.

    Though, HA Console is kind-of optional component, still for vSphere Client UI Integration etc you need HA Console.

    So, go ahead and install HA Console on a system.

    Next, install AppHA on any VM / VMs.

     

    3- how can install component on all of vms?

     

    AppHA can be installed 2 ways. Choose anyone based on your convenience.

    a) Copy the AppHA installer to the respective VMs and launch the installer (setup.exe) from within those VMs.

    b) There is also an integration available in vSphere Client, from where you can launch the AppHA installation wizard.

    i.e. What you see in "1.jpg" / "2.jpg".

    As I mentioned earlier, in this case, you need to copy/cache the AppHA installer first inside HA Console, using the utility "CopyInstaller.bat".

    Find more details at http://www.symantec.com/connect/forums/applicationha-vmware-and-symantec-high-availability-solution-product-selection-panel-does-not or refer to AppHA documentation.

     

    Hope that helps. 

  • Soumya_Tripathy's avatar
    Soumya_Tripathy
    Level 4
    11 years ago

    Hi Babak,

    First of all, which product you wish to use? Is it VCS or AppHA?

    I see that you have downloaded both VCS & AppHA.

     

    For the issue, where you can not see any product in the list, its by design (2.jpg).

    You need to copy the corresponding product installer using "CopyInstaller.bat" utility.

    For details, refer to: http://www.symantec.com/connect/forums/applicationha-vmware-and-symantec-high-availability-solution-product-selection-panel-does-not

    Note that, this is required to use the installer which is integrated with vSphere Client (also known as Push-Install).

    Otherwise, you can always copy the installer (AppHA or VCS) in the respective VM and run the installer from within the VM to install it.

     

    Issue "3.jpg" is probably due to imcompatibility between products.

    Looks like, you have already installed HA Console on the VM. So, you can NOT install VCS on the same VM. (VCS & HA Console are not compatible in the same box). 

    You can install AppHA on the VM, if you wish.

    Otherwise, select a different VM to install AppHA or VCS.

  • Soumya_Tripathy's avatar
    Soumya_Tripathy
    Level 4
    11 years ago

    And just to add,

    HA Console, is an optional component, whose main role is to do the integration with vSphere Client.

    i.e. The core functionality of AppHA or VCS's application protection is available even when HA Console is not there.

    But, the UI integration with vSphere Client won't be available, if HA Console is not there.

  • babak_saeidi's avatar
    babak_saeidi
    Level 4
    11 years ago

    so thanks

     

    but still i am confused now please answer these questions:

     

    1- is that necessary to install vcs if want to install APPHA ?

     

    2- which symantec softwares do i have to install for use appha  and on which vm do i have to install that?

     

    3- how can install component on all of vms?

     

    thanks

    Best regards

    babak

  • Soumya_Tripathy's avatar
    Soumya_Tripathy
    Level 4
    11 years ago

    Hi,

    Following are answer to your queries:

    1- is that necessary to install vcs if want to install APPHA ?

     

    No. VCS & AppHA are two independent and separate product.

    If you want to use AppHA, don't worry about VCS.

     

    2- which symantec softwares do i have to install for use appha  and on which vm do i have to install that?

     

    First of all, of course you need ESX & vCenter Server installed.

    Next, you can install HA Console on a VM (or physical box). Symantec recommends HA Console to be installed on a separate box, other than vCenter Server.

    Though, HA Console is kind-of optional component, still for vSphere Client UI Integration etc you need HA Console.

    So, go ahead and install HA Console on a system.

    Next, install AppHA on any VM / VMs.

     

    3- how can install component on all of vms?

     

    AppHA can be installed 2 ways. Choose anyone based on your convenience.

    a) Copy the AppHA installer to the respective VMs and launch the installer (setup.exe) from within those VMs.

    b) There is also an integration available in vSphere Client, from where you can launch the AppHA installation wizard.

    i.e. What you see in "1.jpg" / "2.jpg".

    As I mentioned earlier, in this case, you need to copy/cache the AppHA installer first inside HA Console, using the utility "CopyInstaller.bat".

    Find more details at http://www.symantec.com/connect/forums/applicationha-vmware-and-symantec-high-availability-solution-product-selection-panel-does-not or refer to AppHA documentation.

     

    Hope that helps. 

  • babak_saeidi's avatar
    babak_saeidi
    Level 4
    11 years ago

    so thanks

     

    my problem has been solved but just one problem

     

    some of my vms their os is LINUX  now in the list when i select it for install component this message appear

    i have attached that ( os is redhat)

     

    how solve this problem

  • babak_saeidi's avatar
    babak_saeidi
    Level 4
    11 years ago

    please help me

     

     

     

    how can install appha component on linux machines?

     

    in package wizard just show this attach

     

    i can not find Symantec ApplicationHA 6.1 (Linux)

     

    what do i have to do ?

  • Soumya_Tripathy's avatar
    Soumya_Tripathy
    Level 4
    11 years ago

    Hi,

    What is the RHEL version?

     

    For having the RHEL installation option available in the vSphere Client Integrated Installer, you need to use the same procedure that you used for Windows.

    i.e. use "CopyInstaller.bat" utility to copy/cache the AppHA (For Linux) installer.

    For that, you need to download / procure the AppHA 6.1 (Linux) media/installer first.

     

    AppHA (Windows) & AppHA (Linux) are released as two different DVD / downloadable.

  • babak_saeidi's avatar
    babak_saeidi
    Level 4
    11 years ago

    thanks

     

    but i search all symantec website but could not find AppHA 6.1 (Linux) 

     

    my redhat version is 6.2 and  6.4

    can you put download link here

     

    so thanks

    Best regards

    Babak

  • Soumya_Tripathy's avatar
    Soumya_Tripathy
    Level 4
    11 years ago

    Hi Babak,

    From where did you get (or downloaded) the AppHA (Windows) product installer?

    If the AppHA (Linux) installer is not available from the same source, I would suggest you to contact Symantec support.

    They will be able to help you.