Forum Discussion

Jonbs's avatar
Jonbs
Level 4
10 years ago

Backup Exec 2014 and Share Point 2013

I'm trying to make backup Share Point 2013 with Backup Exec 2014 updated as of August 14, 2015 and I can not do it without mistakes.

The users who use it for backup of all databases dbo infrastructure and farm administrator of Share Point.

share point 1.PNG

 

 

Error:

Backup- Conexiones de datos\Metadata (SPSFCI1\6ee67f3d-ddc3-4a2c-90db-1722ee7f4797)
WARNING: "Conexiones de datos\Metadata (SPSFCI1\6ee67f3d-ddc3-4a2c-90db-1722ee7f4797)\Metadata" is a corrupt file. This file cannot verify.

 

Backup- Configuración\Metadata (SPSFCI1\beb48e33-aaf4-4044-82c5-d0c9a2795a90)
WARNING: "Configuración\Metadata (SPSFCI1\beb48e33-aaf4-4044-82c5-d0c9a2795a90)\Metadata" is a corrupt file. This file cannot verify.

 

Backup- Excluir agentes de usuario\Metadata (SPSFCI1\a5f2f1ee-d9d9-4020-afea-8dd5044e69e8)
WARNING: "Excluir agentes de usuario\Metadata (SPSFCI1\a5f2f1ee-d9d9-4020-afea-8dd5044e69e8)\Metadata" is a corrupt file. This file cannot verify.

 

Backup- Plantillas de formulario\Metadata (SPSFCI1\28420c4f-fee4-4151-8e3e-2096e1a4b3bc)
WARNING: "Plantillas de formulario\Metadata (SPSFCI1\28420c4f-fee4-4151-8e3e-2096e1a4b3bc)\Metadata" is a corrupt file. This file cannot verify.

 

Backup- Servicio de diagnósticos de Microsoft SharePoint Foundation\Metadata (SPSFCI1\fb1b2dc0-8b57-4709-8428-fff0f302e2ff)
WARNING: "Servicio de diagnósticos de Microsoft SharePoint Foundation\Metadata (SPSFCI1\fb1b2dc0-8b57-4709-8428-fff0f302e2ff)\Metadata" is a corrupt file. This file cannot verify.

 

Backup- SPUserCodeV4\Metadata (SPSFCI1\f4d879e3-e4e2-446f-8dac-667a8abf918b)
WARNING: "SPUserCodeV4\Metadata (SPSFCI1\f4d879e3-e4e2-446f-8dac-667a8abf918b)\Metadata" is a corrupt file. This file cannot verify.

Agents
Backing Up
Backup and Recovery
Backup Exec 3600 Appliance
Error messages
Windows Server (2003-2008)
  • Jonbs's avatar
    Jonbs
    10 years ago

    I've modified all infraestrutura for the service user is the administrator backup exec all.

  • CraigV's avatar
    CraigV
    Moderator
    10 years ago

    Check the TN below on how to troubleshoot SharePoint backups:

    https://support.symantec.com/en_US/article.TECH37467.html

    Is Advanced Open FIle Option also turned on for the job?

  • VJware's avatar
    VJware
    Level 6
    10 years ago

    This is a very generic error. Enable debugging on the BE media server and all servers which comprise of the Sharepoint Farm and attach the logs over here. Thanks.

  • Jonbs's avatar
    Jonbs
    Level 4
    10 years ago

    I attached log, the infrastructure is composed of two front, two point batch share and always one cluster.

    thank very much,

     

  • VJware's avatar
    VJware
    Level 6
    10 years ago

    Debugging is to be enabled on all servers of the Farm.

    There would be a spswrapper log generated as well. Pls attach that too. Thanks.

  • VJware's avatar
    VJware
    Level 6
    10 years ago

    Was there no spswrapper log generated ? Ideally, these logs should be generared -

    ServerName-BEngine##.log      
    ServerName-BERemote##.log  
    ServerName-SPSWrapper##.log
    The following logs append (single log file):
    ServerName-SGMon.log
  • VJware's avatar
    VJware
    Level 6
    10 years ago

    Thanks for the logs. Based on the few errors in the logs,

    1) Do all the servers part of the Sharepoint Farm have the Remote Agent installed ?

    2) Do all servers have the NDMP port set to 10000 ?

    3) Is the Backup Exec media server able to ping by IP address and by name to all servers part of the Farm ?

    4) Are Remote Connection protocols (Named Pipes and TCP/IP) enabled to the SQL instance ?

    Lastly, would you pls attach the failed job log as well. Thanks.

  • Jonbs's avatar
    Jonbs
    Level 4
    10 years ago

    1) Do all the servers part of the Sharepoint Farm have the Remote Agent installed ?

    Yes,

    2) Do all servers have the NDMP port set to 10000 ?

    Yes,

    3) Is the Backup Exec media server able to ping by IP address and by name to all servers part of the Farm ?

    i chek,

    4) Are Remote Connection protocols (Named Pipes and TCP/IP) enabled to the SQL instance ?

    i check,

    attach jobs,

     

  • VJware's avatar
    VJware
    Level 6
    10 years ago

    In addition to points 3 and 4, pls also check this KB - https://support.symantec.com/en_US/article.TECH172890.html