Forum Discussion

adeelarifbhatti

Level 4

10 years ago

Canceling the backup Job

Hi all,

Canceling the backup job doesn't seem to work for me, it says pending cancel and it stays there forever. Does anyone encounter such a problem ?

I am using Appliance 3600 R3 !

Regards

Backup and Recovery

Backup Exec 3600 Appliance

Managing Backup Devices

CraigV
10 years ago
This happens when BE is waiting for a task to complete or cancel. Been around for many versions of BE.

The only way to force this to stop is to restart the BE services through BEutility.exe, and most likely cancelling the processes through Task Manager (if you have access to that on the appliance).

Thanks!

CraigV
Moderator
10 years ago
This happens when BE is waiting for a task to complete or cancel. Been around for many versions of BE.

The only way to force this to stop is to restart the BE services through BEutility.exe, and most likely cancelling the processes through Task Manager (if you have access to that on the appliance).

Thanks!
adeelarifbhatti
Level 4
10 years ago
Well, we need a better solution, when I restart Applaince if caught up in such situation, it ruins my tapes. It says End Marker Unreadable and I can't use the free space on the tapes !

Are you sure there is no graceful way of canceling the job ?

Adeel
CraigV
Moderator
10 years ago
Hi,

Your only options are:

1. Restart the services and kill any running processes;

2. Wait for this process to be terminated normally.

No mention of restarting the appliance at all.

Thanks!