Forum Discussion

Dan_A1's avatar
Dan_A1
Level 4
9 years ago

No Boot After Clean Installation

I attempted to install a clean installation of 3600 R2 on an existing appliance using the USB key.

The installation completed as expected, but it will not boot.

The display is black with a blinking cursor in the Left Upper corner.

 

 

Backup and Recovery
Backup Exec 3600 Appliance
Windows Server (2003-2008)
  • CraigV's avatar
    CraigV
    9 years ago

    Try to reinstall it as per the DR recovery procedure listed below:

    https://www.veritas.com/support/en_US/article.HOWTO60836

    Thanks!

  • CraigV's avatar
    CraigV
    Moderator
    9 years ago

    Try to reinstall it as per the DR recovery procedure listed below:

    https://www.veritas.com/support/en_US/article.HOWTO60836

    Thanks!

  • VJware's avatar
    VJware
    Level 6
    9 years ago

    Sounds like incorrect boot order.

    Check the BIOS settings and the boot option should be set to use the Embedded RAID Controller (AHCI)

  • Dan_A1's avatar
    Dan_A1
    Level 4
    9 years ago

    Thanks for the comments. I reset and verified BIOS setting - all is good.