Hi, I did a Liveupdate yesterday and it did 100 Windows updates and BEX SP2 and Hotfix 227745. Now when I log into the WebUI, the manage tab fails and many of the settings tabs have empty data. It's a server 2008 R2 OS. I am in process of upgrading to the Backup Exec 2015 and doing some pre-req things. thx in advance for any assistance.
I was told that the only way to get back the WebUI was to reset the whole device back to factory. I chose not to do that, but now I am having another issue. An antivirus agent accidentally installed on my 3600 appliance and it quarantined a .bin file from the Dedupe/Data folder and now my whole dedupe drive is offline and I am trying to figure out what to do. It says that Symantec has a tool to rebuild the missing .bin file. thx
Any update since logging call with Veritas?
Restarted many times, no specific error. it started right after the Hotfix 227745. I have a ticket open and I am waiting for their call back. The backup system works fine, just the WebUI is broke. I am in the process of upgrading form Backup Exec 2014 R3 to R4. Also having an issue everytime I download the ISO, it fails the verification checker. Not having a good week.
thx,
Tony
Have you tried to restart the appliance? Any specific errors showing?
THanks!
