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slgoodman's avatar
slgoodman
Level 2
15 years ago

Access denied errors and faliure messages

HI,

All of a sudden out of no where i have started to get these messages (see below). I am not sure what could be the issue. I have checked resource credientals and they have tested successfully. i have also checked on the services to make sure that they are running with the correct user and password. No passwords have changed. Can someone pleaes help me. 

Thanks,
Shauna  






Job Completion Status
Job ended: Thursday, December 17, 2009 at 10:14:40 PM
Completed status: Failed
Final error: 0xe000fe7d - Access is denied.
To back up or restore System State, administrator privileges are required.
Final error category: Security Errors

For additional information regarding this error refer to link V-79-57344-65149

Errors
Click an error below to locate it in the job log


 

Backup- servername
V-79-57344-34110 - AOFO: Initialization failure on: "System?State". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS). Snapshot provider error (0xE000FE7D): Access is denied. To back up or restore System State, administrator privileges are required. Check the Windows Event Viewer for details.

Exceptions
Click an exception below to locate it in the job log


 

Backup- servername
V-79-57344-34110 - AOFO: Initialization failure on: "\\servername\E:". Advanced Open File Option used: Symantec Volume Snapshot Provider (VSP). AOFO: Unable to get minimum quiet time for physical volumes. Reduce the activity on these volumes, or wait and run the backup when there is less activity on the volumes.
  • Since I am on v12 and not 12.5, I had to uninstall hotfix 331635 and that made everything work correctly.
    Tried to go to SP4 on 12 and that did not work (it has hotfix 331635 rolled into it) so I uninstalled SP4 and then uninstalled 331635 and all is working well.
    Hope this helps someone else.

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