Forum Discussion

manioro's avatar
manioro
Level 3
14 years ago

AOFA: Initialization failure

Hi,

I have noticed that my recently my daily and weekly file backup completes the backup process with following exception:

 

Backup
 - AOFO: Initialization failure on: "F:". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).
V-79-10000-11217 - VSS Snapshot error. The Microsoft Volume Shadow Copy Service (VSS) snapshot failed. Make sure that all provider services and tasks are running. Check the Windows Event Viewer for details.

My AOFO is set to Automatically select open file technology, I have never changed it. This exception has been appearing since I added new iSCSI drive to our server. 

Does anyone know how to resolve this issue

2010
Backing Up
Backup and Recovery
Backup Exec
Configuring
  • manioro's avatar
    manioro
    14 years ago

    I called Microsoft Support and they advised it is because of the nonpaged pool memory not having enough resource, their fix is to upgrade the server to x64 or create a smaller LUN. They have also removed /3GB /USERVA=3030 from the boot.ini, after server restart everything seems to be fine with my backups.

    They have also advised to applying following fix if above did not work: http://support.microsoft.com/kb/312362

    Hope it will be useful for someone else.

  • AmolB's avatar
    AmolB
    Moderator
    14 years ago

    Hello

    Refer to the below article.

    http://www.symantec.com/docs/TECH76626

  • manioro's avatar
    manioro
    Level 3
    14 years ago

    Thanks for suggestion, I'll give it go and will check once the back up is done.

     

    Kind Regards
    Lukasz

  • Dev_T's avatar
    Dev_T
    Level 6
    14 years ago

     Hello,

     

    If its W2003, Install the VSS rollup patch : http://support.microsoft.com/kb/940349 (REBOOT REQUIRED)

     

    Hope this helps...

  • manioro's avatar
    manioro
    Level 3
    14 years ago

    Still the same issue, I'm just applying a following updates and will keep you updated after back up finishes. Hope it will help.

  • manioro's avatar
    manioro
    Level 3
    14 years ago

    I called Microsoft Support and they advised it is because of the nonpaged pool memory not having enough resource, their fix is to upgrade the server to x64 or create a smaller LUN. They have also removed /3GB /USERVA=3030 from the boot.ini, after server restart everything seems to be fine with my backups.

    They have also advised to applying following fix if above did not work: http://support.microsoft.com/kb/312362

    Hope it will be useful for someone else.