Backing up QNAP Shares
We have backup exec Version 20.4 Rev. 1188 installed on a Windows Server 2012 R2 server. Our primary file server is a QNAP TVS-EC2470U-SAS-RP.
Currently, we use NFS shares for the company to be able to access the files. We would like to be able to backup the data on the QNAP with backup exec, but I can't seem to find a way to do so. When I tried to run the backup, I got the following error:
V-79-57344-3844 - The Backup Exec server was unable to connect to the Remote Agent on machine QNAP.***.***.COM. The Backup Exec server will use the local agent to try to complete the operation. V-79-57344-65277 - Snapshot Technology: Initialization failure on: "\\QNAP.***.***.COM\ShareName". Snapshot technology used: No. Remote Agent not detected on QNAP.***.***.COM.
I cannot seem to figure out how to fix this but would like to do it as soon as possible to get our backups on track. Any help would be appreciated.
Most NAS devices do not support installing a BE agent on them, so you just have to backup without the agent and accept the job exceptions.
