Forum Discussion

  • Siddhant_Saini's avatar
    Siddhant_Saini
    Level 6
    11 years ago
    Debian 7.1 is not supported with Backup Exec 2012. The versions supported are between 5.0 to 6.0 till update 3.
    Software Compatibility List: http://www.symantec.com/docs/tech175581
     
    However, you may try to install it by referring to the following articles: 
     
    How to install BackupExec 2010 RALUS agent on Debian (Linux)
    http://www.symantec.com/business/support/index?page=content&id=TECH171736
     
    Install/Uninstall scripts for RALUS from mounted RALUS (Remote Agent for Linux and Unix Servers) media do not run on Debian Linux systems if mounted with the -noexec option
    http://www.symantec.com/business/support/index?page=content&id=TECH70269
     
    Step by step installation of the Backup Exec Remote Agent for Linux and UNIX Servers (RALUS) on the Red Hat Linux platform.
    http://www.symantec.com/business/support/index?page=content&id=TECH46461
  • mghomer's avatar
    mghomer
    Level 6
    11 years ago

    sorry guys my fault, i have BE 2010

    and Linux Ralus is licenced here

    after installing the agnet and starting the service i get this screen after a view seconds any idea how to solve that

     

  • pkh's avatar
    pkh
    Moderator
    11 years ago
    BE 2010 does not support Debian 7.1
  • Artegic's avatar
    Artegic
    Level 6
    11 years ago

    Backup Exec (any version) does not support Linux Kernel 3.x. (For details, see https://www-secure.symantec.com/connect/forums/ralus-linux-any-hope-kernel-3x-support, http://www.symantec.com/business/support/index?page=content&id=TECH201095, http://blog.redweb.at/2012/08/howto-backupexec-2012-linux-agent-and-kernel-3-0-debian/; the bug is old and so trivial it can be patched by changing a single byte in the binary, but for some reason Symantec doesn't want to correct it.)

    So you're limited to Linux distributions still running on a 2.x kernel, ie. basically to RedHat Enterprise Linux 5 (kernel 2.6.18) and 6 (kernel 2.6.32). Backup Exec doesn't "support" the latest updates of these either, but you'll probably get away with it. It won't stop working if you install the "unsupported" update, you just can't call Symantec support anymore.