Forum Discussion

sweehan's avatar
sweehan
Level 3
13 years ago
Solved

Backup Exec 12.5 license renew with slf

How am I able to renew my existing Backup Exec 12.5?

I've purchase the license but it came with the license file extension .slf.  

12.x and Earlier
Backup and Recovery
Backup Exec
Licensing
  • Backup_Exec1's avatar
    Backup_Exec1
    13 years ago

    Hi

     

    Backup exec 12.5 does not use SLF file please contact licensing as this licenses are for BE2012 contact them to downgrade your licenses to 12.5 

    http://www.symantec.com/docs/TECH113612

    More about SLF 

    http://www.symantec.com/docs/TECH178483

    Else if you are not looking to downgrade the licenses you can use the SLf files when you install BE2012 ,to download BE2012 please check link below

    BE 2012 Installer - https://www4.symantec.com/Vrt/offer?a_id=133703
    BE 2012 SBS Installer - https://www4.symantec.com/Vrt/offer?a_id=133704

     

    Thanks

     

  • Backup_Exec1's avatar
    Backup_Exec1
    Level 6
    13 years ago

    Hi

     

    Backup exec 12.5 does not use SLF file please contact licensing as this licenses are for BE2012 contact them to downgrade your licenses to 12.5 

    http://www.symantec.com/docs/TECH113612

    More about SLF 

    http://www.symantec.com/docs/TECH178483

    Else if you are not looking to downgrade the licenses you can use the SLf files when you install BE2012 ,to download BE2012 please check link below

    BE 2012 Installer - https://www4.symantec.com/Vrt/offer?a_id=133703
    BE 2012 SBS Installer - https://www4.symantec.com/Vrt/offer?a_id=133704

     

    Thanks

     

  • Kiran_Bandi's avatar
    Kiran_Bandi
    Level 6
    13 years ago

    How am I able to renew my existing Backup Exec 12.5?

    There is no expiration to Backup Exec Software licenses, whereas support does have validity. Is that (Support/maintenance) what you purchased or renewed now?

  • CraigV's avatar
    CraigV
    Moderator
    13 years ago

    ...just continue using your current licenses unless you purchased another new agent. In this case, ask for a downgrade to the BE 12.5 version of said agent.

    Thanks!

  • sweehan's avatar
    sweehan
    Level 3
    13 years ago

    I've contacted symantec for the downgrade. I'm able to renew the license already. Thanks