Hi,
I installed the trial version of backup exec. My tape drive is well recognized by the software. But I do not see the available media slots. Apparently I have to install the library expansion feature for this to appear but I can not find any information about it. Can you explain to me how to install this feature that is included in the evaluation license.
Thanks,
Cindy
Discovery of a robotic library should be automatic. Do you see the robotic library within BE? We are trying to determine if you are missing the whole library or just the slots.
What robotic library are you using?
Is it on the Backup Exec HCL? http://www.backupexec.com/compatibility
Does the robotic library show up under Windows Device Manager?
https://www.veritas.com/support/en_US/article.100016050 has a lot of troubleshooting info.
Thanks for you answer.
The Modele is IBM TS3100 Tape Library. I checked, this is compatible.
I tried removing the storage and making a new discovery but nothing helped.
In storage, I have "Tape drive (no media)" but I do not have the robotic library or tape and disk cartridge media that I had in the old version of backup exec 2014.
Thanks,
