Rob-Custex
16 years agoLevel 3
Backup Exec 2010 - "Exception from HRESULT: 0x88982F50"
I upgrade our Backup Exec 12.5 installation to the new 2010 last night. Everything went like clock work, right until I attempted to open the GUI Client. I get the new splash screen the little blue bar does it's dance and then this little box appears. There is no title, just a message saying Exception from HRESULT: 0x88982F50. Opening Process Explorer allows me to see that the Bkupexec.exe application is still running, but the gui never appears. On a positive note, the system is still performing the backups as scheduled, which is the only reason I'm not totally freaking out at this point. Any advice or suggestions would be greatly appreciated.
Rob
Rob
- Hi Toothsmith - try installing the remote admin console onto an XP workstation - you might find you can at least then Administer your Backup Exec installation and therefore use it.
The document acknowledging our awareness of the issue and providing the same workaround is available
http://entsupport.symantec.com/docs/347075