Jacky_Wu
15 years agoLevel 3
Backup Exec 2010 update Issue
Today, I tried to update BE2010. To my disappointment, it is failure. My system is windows 2008 R2
1. It shows the error "LU1812, a program that was part of this update failed when it ran.
2. Then I install the Hotfix by hand. Still no available
3. Error msg "Error 1406. Could not write value major version to key\software\symantec\backup exec for windows\backup exec\13.0\install, verify that you have sufficient access to that key"
4. I am the administrator. I check the permission of the key is full control.
5. I disable the UAC of windows 2008, restart server. It is still at the issue.
What shall I do?
1. It shows the error "LU1812, a program that was part of this update failed when it ran.
2. Then I install the Hotfix by hand. Still no available
3. Error msg "Error 1406. Could not write value major version to key\software\symantec\backup exec for windows\backup exec\13.0\install, verify that you have sufficient access to that key"
4. I am the administrator. I check the permission of the key is full control.
5. I disable the UAC of windows 2008, restart server. It is still at the issue.
What shall I do?