Backup Exec 2014 periodically crashes
BE 2014 SP2 with Hot Fix 227745 on W2K8 R2.
Hi all - I have an unpredicatable server that I reboot on a weekly basis as this tends to limit the crash, anyway, the crash is usually kicked off by the following error in the system event viewer which then triggers other errors:
EventID: 1 - Unexpected failure. Error code: 45D@01010016 (VDS Basic Provider) which then triggers:
EventID: 7034 - The Backup Exec Job Engine service terminated unexpectedly. It has done this 1 time(s).
EventID: 57 - The system failed to flush data to the transaction log. Corruption may occur.
and in the Application event viewer and at the exact same time and EventID: 1
EventID: 33808 - An error occurred while processing a B2D command. Drive: ReadMTFData() ReadFile failed (D:\BEData\B2D018723.bkf) @16628498. Error=1117
Have no idea which one triggers the other as the time stamps (including the seconds) are the same with EventID: 1 and EventID: 33808
Have others experienced this? - any tips would be welcome - thanks in advance - d
Update - Symantec support has advised me to carry out an OS repair so hopefully that will fix the issue...thanks guys for all your help!