Backup Exec 2014 renewal license Not available
hello everyone,
My backup exec is eror when i tried to insert the renewal license Agent for vmware and Application & database. When i'm using the SLF the eror was like below:
And then i user enter serial number with internet connection, the serial number was sucessfully inserted but the description and end date wasn't show like below:
I open case to symantec support, they send me a BE 2012 license. i'm using BE2014 right now, why i need to downgrade my BE. while the other license when i insert on Last February was successfull inserted.
Thanks for anyone that helping my problem
Regards
r0b0t1
The maintenance licence is not important. If you are on a current maintenance contract, then contact the Symantec Licencing department to get the correct BE 2014 maintenance licences. Alternatively, don't install any maintenance licences which will have no effect on the functioning of BE.