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andreyspro's avatar
andreyspro
Level 3
10 years ago

Backup Exec 2014 SP1 enumerate resource of server

Hellow.

Today im update BE from version 14 to 14.1.

After install new version, old jobs (created in version 14.0) work perfectly, but, when i try create a new job, wizard can't enumerate disk resources on any target computer, half hour i see this rotating dotted-circle:

be.png

Target computers have new version of agent and rebooted.

Please help.

  • Problem resolved, its be network problem, after change network commutator Backupexec work normally.

8 Replies

  • This document may be relevant http://www.symantec.com/docs/TECH218461
  • as I understand, this hotfix is included in SP1. I already does this version.

  • BE services normally start, and work under domainname\u01BackupExec account, this account added as administrator on BE Server and target computers. Rights of this account enough for remotely install Agents on target computers and create backups are configured in the previous version BE14.0. 

    Today im full delete BE from server, delete SQL Express 2005 and reinstall BE again, nothing has changed - cant enumerate target computers resources. After weekend im try give u01BackupExec account domain admin right, and try again.

  • To day add BE account in DOmain Admins group - not help.

    Today install last fixes in BE server BE1786.1068R225092_x64 - not help.

  • Can you please try to add the server to Backup Exec using its IP Address and try creating a new job?

    Also, restart the remote agent service on the remote servers and give it a try/

  • Can you run the SymHelp tool and check if any errors/warnings crop up or not - http://www.symantec.com/business/support/index?page=content&id=TECH170752

  • Problem resolved, its be network problem, after change network commutator Backupexec work normally.