Forum Discussion

ntursich's avatar
ntursich
Level 1
3 years ago

Backup Exec 21.4 Restore Job succeeds but files are not found in restore file location

We have been restoring data successfully, until a few days ago.  We recently upgraded to backup exec version 21.4.  The restore job shows that it was successful but the restore lists 0 files restored in 0 directories.  I have selected files to restore.   

  • Post a screenshot of how the file selection was done.

     

  • Have the files actually been restored and just the job log shows the wrong info or have the files not be restored?
    If you restore back to original location, have you verified the checkbox under the restore option <restore existing files> if by change you have "skip if file exist" selected? 
    What about if you perform a redirect restore to a diff location, does the data the get restored?