Hello Folks, running Backup Exec 21 I get a "Browse Falure" "The service has not been started" error whenever I try to add a workgroup computer via the "Browse". See attached photo. I'm completely worn out with trying to figure this out. Any help is greatly appreciated. THANK YOU
Forget about Backup Exec for now -
Can you use Windows Explorer on the BE server and expand 'Network'?
Are workgroup machine names listed?
Thank you for the reply. In windows explorer I am only able two see one of the workgroup computers in windows explorer when I expand the network. The machine I am able to see is a windows7 machine. The two other machines which are windows 10, I am not able to see. I am able to ping all machines and I am also able to access all machines by typing in the machine name directly in explorer and reach any machine (ie: \\mymachine)
I hope this helps
Wael68 wrote:
Thank you for the reply. In windows explorer I am only able two see one of the workgroup computers in windows explorer when I expand the network. The machine I am able to see is a windows7 machine. The two other machines which are windows 10, I am not able to see. I am able to ping all machines and I am also able to access all machines by typing in the machine name directly in explorer and reach any machine (ie: \\mymachine)
I hope this helps
Wael68
Check the machines that you cannot see in Windows Explorer and verify that 'network discovery' is enabled in 'Network and Sharing Center'.
Please have a look at the Solution in this post:
https://vox.veritas.com/t5/Backup-Exec/Install-backup-exec-agant-on-workgroup-computer/td-p/841624
In addition to Marianne's suggestion
Can you ping this machine from the BE server via IP, Netbios, FQDN ?
Thank you, yes I am able to ping the machines via IP address
Yes I have installed the agent on all workgroup computers manually/locally using the method described in the post above.
