Backup Exec install failed SQL server
Hi,
Im currently trying to install Symantec Backup exec onto a Server 2003 r2 32bit server and the install keeps failing at the SQL server stage.
there was a previous install of BE 2010 r2 on the server which was uninstalled then the server was rebooted. the install logs are as follows.
-16-2012,16:17:05 : GetBEWarnings
08-16-2012,16:17:05 : m_bUseNativeClient = 0
08-16-2012,16:17:05 : To back up Microsoft Exchange Server 2007, you must install the Exchange Management Tools for Microsoft Exchange Server 2007 on this computer. The Management Tools can be installed during a custom install of Microsoft Exchange Server 2007. To support individual mailbox message and folder restores from Information Store backups, you must also download and install the Microsoft Exchange Server MAPI Client and Collaboration Data Objects package version 06.05.7888 or later on the Exchange 2007 server. This package can be found on the Microsoft Web site.
08-16-2012,16:17:05 : BE Warnings sent
08-16-2012,16:17:05 : Writing BE Information
08-16-2012,16:17:05 : GetBEInfoSection
08-16-2012,16:17:05 : sending BE InfoSection
08-16-2012,16:17:05 : Writing BE Options
08-16-2012,16:17:05 : GetBEOptionsSections
08-16-2012,16:17:05 : sending BEOptions Sections
08-16-2012,16:17:05 : Writing BE Licensing
08-16-2012,16:17:05 : GetBELicenseKeySection
08-16-2012,16:17:07 : Terminal Services enabled.
08-16-2012,16:17:07 : Terminal Services server has been set to Install mode.
08-16-2012,16:17:08 : Checking for .Net Framework 3.5 SP1.
08-16-2012,16:17:08 : Executing InstallLiveUpdate.
08-16-2012,16:17:20 : The return value for Symantec LiveUpdate returned error code: 0
08-16-2012,16:17:20 : Executing BE_InstallMSXML.
08-16-2012,16:17:20 : MSXML is done : 100
08-16-2012,16:17:20 : msiexec /i "D:\BE\WINNT\INSTALL\MSXML\msxml6.msi" /l*v "C:\Documents and Settings\All Users\Application Data\Symantec\Backup Exec\Logs\MSXML6.log" /qn REBOOT=ReallySuppress
08-16-2012,16:17:21 : MSXML is done : 35
08-16-2012,16:17:22 : MSXML is done : 46
08-16-2012,16:17:23 : MSXML is done : 100
08-16-2012,16:17:24 : MSXML is done : 100
08-16-2012,16:17:24 : MSXML 6.0 has been installed successfully.
08-16-2012,16:17:24 : The return value for MSXML 6.0 returned error code: 0
08-16-2012,16:17:24 : Installing Microsoft Report Viewer Redistributable 2005
08-16-2012,16:17:25 : The return value for Microsoft Report Viewer Redistributable 2005 returned error code: 0
08-16-2012,16:17:25 : m_bUseNativeClient = 0
08-16-2012,16:17:25 : Installing SQL Express 2005 BKUPEXEC instance.
08-16-2012,16:17:25 : "D:\BE\WINNT\INSTALL\SQLExpress\SQLEXPR.exe" /wait /qn /norestart /lv "C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt" INSTANCENAME=BKUPEXEC INSTALLSQLDIR="O:\SQL Server\" INSTALLSQLDATADIR="O:\SQL Server\" INSTALLSQLSHAREDIR="O:\SQL Server\" SQLACCOUNT="NT AUTHORITY\SYSTEM" SQLPASSWORD="" ADDLOCAL=SQL_Engine,SQL_Data_Files,SQL_Replication,Client_Components,Connectivity SAPWD=**** DISABLENETWORKPROTOCOLS=0
08-16-2012,16:20:28 : V-225-53: ERROR: Failed to install SQL Express BKUPEXEC instance with error 126. ***To search for information about this error, click here
08-16-2012,16:20:28 : Please review C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt for more details.
08-16-2012,16:20:28 : The return value for Microsoft SQL Express returned error code: 1603
08-16-2012,16:20:28 : Clean up Symantec installer keys.
08-16-2012,16:20:30 : Terminal Services enabled.
08-16-2012,16:20:30 : Terminal Services server has been set to Execute mode.
08-16-2012,16:21:50 : Skipping push of remote servers and agents due to failed local install.
08-16-2012,16:21:50 : BeSeqDlgs::DlgInstallComplete
08-16-2012,16:21:50 : AgentSeqDlgs::Misc_BE_CommonOps
08-16-2012,16:21:50 : Dialog Sequence Returning errorlevel 1603
08-16-2012,16:21:50 : Setting up failed completion dialog.
08-16-2012,16:21:50 : Setting up failed completion dialog (Install).
08-16-2012,16:21:50 : Initialize the telemetry items on the dialog
08-16-2012,16:21:50 : Done setting up completion dialog (Install).
08-16-2012,16:21:50 : Skipping push of remote servers and agents due to failed local install.
Any advice would be greatly appreciated as i am supposed to be off on 3 weeks holiday tomorrow and this has to be sorted!
regards
Leon
Try to first remove BKUPEXEC instance of SQL from the server which is from the previous installation.
Then try the installation of Backup Exec.
Also you can install a seperate instance of SQL using the SQLexpr.exe installation from the same Backup Exec DVD/ISO and then install Backup Exec on this new SQL instance.
Thanks,
-Sush...
