Forum Discussion

Will001's avatar
Will001
Level 3
5 years ago

Backup Exec is unable to create the disk storage, when the storage destination is a share folder

Problem

When using a share folder of windows server 2012 R2 storage destination, Backup Exec is unable to create the disk storage.

1. everything working fine at BE V16, issue happened after upgrade to BE V20

2. tested domain / local admin account both shown below BE error message, but both account can access storage destination folder from BE server

Error Message

Unable to create the disk storage, error shown as below 

20
Windows Server 2012 R2
    • Will001's avatar
      Will001
      Level 3
      5 years ago

      Does your Backup exec service account is Domain user?

      tested Domain and local account both not works on BE V20

      Do you try to use server name in the UNC Path ?

      tested  \\hostname\folder or \\192.168.1.100\folder both not works on BEV20