Forum Discussion

Kashan_Nawaz's avatar
Kashan_Nawaz
Level 4
10 years ago

Backup exec management services could not be started

I am facing issue in Backup exec 2014. When i started backup exec console then it first ask for credentials and then gave an error "Backup exec management services could not be started. Backup exec database is offline, turn it online then restart backup exec services"

i re install the backup exec 2014 but still have the same issue.

Platform consist of Windows server 2008 R2 standard and also it consist of SQL 2008 which is running by client but Backup exec database use its built in database.

2014
Backup and Recovery
Backup Exec
Error messages
Troubleshooting
Windows Server (2003-2008)
  • Kashan_Nawaz's avatar
    Kashan_Nawaz
    10 years ago

    Hi

    This issue has been resolved


    SOLUTION / WORKAROUND :-
    - Connected to SQL Management Studio
    - Took the database offline and brought the BEDB database back online
    - Able to login into the console

    Thanks for your support 

  • VJware's avatar
    VJware
    Level 6
    10 years ago

    Did you try the prev mentioned KB articles without any success ?

    If yes, would recommend to log a formal support case.
     

  • Kashan_Nawaz's avatar
    Kashan_Nawaz
    Level 4
    10 years ago

    i check the permisions are available and IIS services are working properly but httpss servcies are not available.

    is it necessary to install it as E 2014 was also working previously in the same scenario.

  • Kashan_Nawaz's avatar
    Kashan_Nawaz
    Level 4
    10 years ago

    Hi

    This issue has been resolved


    SOLUTION / WORKAROUND :-
    - Connected to SQL Management Studio
    - Took the database offline and brought the BEDB database back online
    - Able to login into the console

    Thanks for your support 

    • Vitezslav_Zurek's avatar
      Vitezslav_Zurek
      Level 2
      9 years ago

      We have the same problem on our Windows server 2012. But we would rather fix it somehow without needing to install SQL studio on server! Is there a way without this hassle?

      EDIT: So I managed to connect via SQL studio to this server from another server, but actually the problem was fixed differently: https://www.veritas.com/support/en_US/article.TECH195492