Forum Discussion

squizie's avatar
squizie
Level 3
3 years ago

Backup exec problems after Tape drive replace

Hello,

we have Backup Exec v21.2 and needed to replace a tape drive. Backup Exec recognized the new drive and I can inventory the library. However, I can't do backups. Here I get the message that The storage has not been configured for the Backup Exec server.
I looked at the corresponding backup jobs and couldn't find anything there. However, if I cannot save the orders, I get the message below. Does anyone have an idea what's wrong?

Thanks

21
Windows Server 2019
  • squizie's avatar
    squizie
    3 years ago

    Many Thanks.

    I deleted and recreated the tape library partitions. I was then able to reconfigure the backup jobs without an error message.

    Problem solved!

  • Gurvinder's avatar
    Gurvinder
    Moderator
    3 years ago

    Is this a standalone setup ?
    If yes, can you you try the steps from https://www.veritas.com/support/en_US/article.100016050#Disable_Renable_BE section "Disable, delete, and re-enable the device in Backup Exec" . Try 1 to 4 step and then restart BE services. See if it helps

    Converting the error - 

    the server could not complete the requested operation

    A stage of duplicating backup sets must use a target device that is accessible by the same Backup Exec server as the device specified for the original backup set

  • squizie's avatar
    squizie
    Level 3
    3 years ago

    Many Thanks.

    I deleted and recreated the tape library partitions. I was then able to reconfigure the backup jobs without an error message.

    Problem solved!