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cavman1-4's avatar
cavman1-4
Level 2
14 years ago

Backup Exec remote administration console showing blank job and history logs


When reviewing job and history logs on my windows 7 x64 machine that is running the remote administration console for BE2010R2 and R3, the screen is coming up blank. (see attached)


I have had this problem in both R2 and R3.

 If I do a "save as" on them and open them from a temporary location I can view them.

I am able to view logs directly from the media server locally as well as from my xp machine running the remote administration tools without any issues.

I've tried the following; however the problem still persists;
Uninstalling and reinstalling
Modifying settings to "run as administrator"
 

Does anyone have any suggestions?

2010
Backing Up
Backup and Recovery
Backup Exec
Configuring
Installing
Windows
Windows 7

2 Replies

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  • CraigV's avatar
    CraigV
    Moderator
    14 years ago

    ...do you have the correct rights assigned to that user that uses the BE Remote Console?

  • cavman1-4's avatar
    cavman1-4
    Level 2
    14 years ago

    Do you mean rights to login to Backup Exec?

    I use the same remote console login on both my Windows 7 machine (not working) and my Windows XP machine (working fine)