Forum Discussion

karaguer's avatar
karaguer
Level 4
11 years ago

backup exec travail echoué

bonsoir  à tous je viens encore solliciter votre aide à corriger une erreur de sauvegarde sous symantec Backup Exec 2010 r2.

en effet je viens de supprimer et effacer toutes les sauvegardes que j'effectuais sur le serveur NAS pour reorganiser et bien structurer mes sauvegardes.

apres avoir surpimer mes nouvelles sauvegardes ne fonctionnent plus avec l'erreur suivantes:

le peripherique ne repond pas. or mes peripheriques sont vraiment en ligne.

j'ai donc suprimer les peripheriques  pour les recréer mais c'est toujour la même erreur. j'ai recuperer une nouvelles base de donner mais c'est toujour la même erreur.

s'il vous plais aidez moi à corriger cette erreur pour reussir mes sauvegardes

merci d'avance cordialement.

10.x and Earlier
Agents
Backing Up
Backup and Recovery
Backup Exec
Error messages
Reporting
Restore
Windows Server (2003-2008)
  • CraigV's avatar
    CraigV
    11 years ago

    Hi,

     

    If your NAS can intergrate into Active Directory, then this is a feasible option to look at. Simply put, you'd add the NAS to AD, and it then pulls across the default accounts like Domain Admins, and therefore, if the BESA is a member of that group, it would be added to the Local Admins account on the NAS.

    If not, add in the NAS admin account into BE as follows: \\IP_Address\AdminName, and use this to connect to the NAS.

    Thanks!

  • pkh's avatar
    pkh
    Moderator
    11 years ago

    1) Did you delete the disk media from the BE console before deleting them from the disk?  If not, then associate the disk media with the retired media set, right-click on them and then select delete.

    2) Once there are no media in the B2D folder, delete it from the BE console and then re-create it.

    3) Re-create the B2D folder using its UNC path.

    4) Add the BESA to the NAS as a local admin with full read/write capability to the entire NAS.

    5) I would suggest that you upgrade to BE 2010 R3 which is the latest version. Your existing licence keys will work.  You can download BE 2010 R3 from either the fileconnect site or

    http://trialware.norton.com/files/fc/Backup_Exec_2010_13.0.5204_MultiPlatforms_Multilingual_DVD.iso

    After your upgrade, do not forget to run LiveUpdate a couple of time to update it to SP4 and the latest hotfixes.

    After you have upgraded to R3 SP4, push out the remote agent again.

  • karaguer's avatar
    karaguer
    Level 4
    11 years ago

    bonjour merci pour ton aide imediate mais je ne sais pas comment Ajouter le BESA au NAS en tant que administrateur local avec pleine capacité de lecture / écriture à l'ensemble du NAS.

    si vous pouvez vraiment m'aider à le faire
     

  • CraigV's avatar
    CraigV
    Moderator
    11 years ago

    Hi,

     

    If your NAS can intergrate into Active Directory, then this is a feasible option to look at. Simply put, you'd add the NAS to AD, and it then pulls across the default accounts like Domain Admins, and therefore, if the BESA is a member of that group, it would be added to the Local Admins account on the NAS.

    If not, add in the NAS admin account into BE as follows: \\IP_Address\AdminName, and use this to connect to the NAS.

    Thanks!