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charliec2's avatar
charliec2
Level 3
13 years ago
Solved

Backup Exec Version identification

I am new to Backup Exec. 

Our company has Backup Exec 2012 installed and the only version identification I can find just says version 1798. 

- How do I ascertain the exact version and update level of our Backup Exec 2012 main server installation? 

- How do I ascertain the exact version and update level of the Remote Agents running on our servers?

CC

Backup and Recovery
Backup Exec
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Windows Server (2003-2008)
  • lmosla's avatar
    lmosla
    13 years ago

     if you go to Installed Updates it will say Service Pack 2 if it has been installed

    also you can go to C:\Program Files\Symantec\Backup Exec - locate Beremote.exe - view the properties and details adn the the version listed should be 14.0.1798.1244 

4 Replies

  • lmosla's avatar
    lmosla
    Level 6
    13 years ago

    Hello,  Go to the Backup Exec Icon and select Help and Documentation then click About Backup Exec.

    on the remote servers you can go to the RAWs folder and right click view properties and version or from Programs and Features you can view the version on the Symantec Backup Exec program.

    I recommend going to Backup Exec and running Live Updates by clicking on the Backup Exec icon - selecting LiveUpdates  when all have been ran  make sure and push the remote agent out to your remote servers.
  • charliec2's avatar
    charliec2
    Level 3
    13 years ago

    Thank you Imosla.  I did go to About Backup Exec and that is where I found the "version 1798".  Nothing about SP1 or SP2.  Would it indicate an SP level if one had been applied?

     

  • lmosla's avatar
    lmosla
    Level 6
    13 years ago

     if you go to Installed Updates it will say Service Pack 2 if it has been installed

    also you can go to C:\Program Files\Symantec\Backup Exec - locate Beremote.exe - view the properties and details adn the the version listed should be 14.0.1798.1244 

  • charliec2's avatar
    charliec2
    Level 3
    13 years ago

    Thank you Imosla.  Installed Updates gave me exactly what I was looking for.  Learning the click sequences.  Thanks again.