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GilesV's avatar
GilesV
Level 4
15 years ago

Backup fails with "e000fe09 - The directory is invalid"

Hi,

I am using BackupExec 2010 to backup my virtual machines (VMWare ESXi 4.1 hosts accessed through VCS)

All but 5 of my servers backup fine.  The job fails with "e000fe09 - The directory is invalid".

Now what I have noticed is the machines that fail are:

  • The ONLY two machines that have more than one drive assigned (i.e. more than one VMDK for the virtual machine)
  • The ONLY three machines that are switched off (they are templates)

Does anyone know why this may be happening?

Thanks in advance,

Giles

2010
Backup and Recovery
Backup Exec
Error messages
Virtualization

6 Replies

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  • mg4's avatar
    mg4
    Level 4
    15 years ago

    are you using the RAWS or the AVVI agent to back up the machines? Which directory is exactly invalid? Just click on the error message in the Job Log, it will point to that directory.

     

    Thanks

    mage1

  • GilesV's avatar
    GilesV
    Level 4
    15 years ago

    Hi Mage1,

    I am using the AVVI to backup the VMs.

    The message was being displayed in the Job History (and the byte count is 0).  When I view the Job Log there appears to be no information regarding the servers that have failed.

    However, I do have two more errors in there:

    • V-79-57344-38260 - Unable to create a snapshot of the virtual machine. The virtual machine may be too busy to quiesce to take the snapshot.

    • V-79-57344-65304 - The Virtual Machine resource is not responding. Backup set canceled.

     

    These relate to servers that have backed up ... but perhaps not in their entirety.

    Thanks,

    Giles

  • mg4's avatar
    mg4
    Level 4
    15 years ago

    Hey Giles,

    did you try to reinstall the VMware Tools on this servers?

    Check this technote please, the same problem:

    https://www-secure.symantec.com/connect/forums/v-79-57344-38260-unable-create-snapshot-virtual-machine-virtual-machine-may-be-too-busy-quies

     

    Thanks

    mage1

  • GilesV's avatar
    GilesV
    Level 4
    15 years ago

    Thanks Mage1,

    I've uninstalled/reinstalled as per that document.  Have one server that needs it doing out of hours and then the backup will run tonight.  Fingers crossed ... will report back in the AM.

    Thanks,

    Giles

  • GilesV's avatar
    GilesV
    Level 4
    15 years ago

    No difference I'm afraid.  I've split the backup jobs so there is one job per server to try and simplify matters ... will see in the morning

    Giles