pj5739
17 years agoLevel 3
Backup Job Hanging
Hi,
I am using Backup Exec 11d 7170 SP2 on my Windows Server 2003 R2 Standard to backup multiple systems, one of which is a Mac server with Mac OS X Server 10.4.9. My problem is this: The backup job will run backing up nearly 1.5 TB of data (about 12 hours) and then hangs. Sometimes it will fail and the reason in the job log is that the remote agent either stopped working or could not be contacted. When it hangs, I check to see if the remote agent is running and it is. Obviously, restarting the remote agent causes the backup set to be stopped unexpectedly and the job then fails. Letting it run, well, it'll run indefinitely. When I choose to cancel the job, it takes nearly 3 hours for the job to cancel. There will be a byte count, but the job will have failed. Has anyone dealt with this and know what to do?
I am using Backup Exec 11d 7170 SP2 on my Windows Server 2003 R2 Standard to backup multiple systems, one of which is a Mac server with Mac OS X Server 10.4.9. My problem is this: The backup job will run backing up nearly 1.5 TB of data (about 12 hours) and then hangs. Sometimes it will fail and the reason in the job log is that the remote agent either stopped working or could not be contacted. When it hangs, I check to see if the remote agent is running and it is. Obviously, restarting the remote agent causes the backup set to be stopped unexpectedly and the job then fails. Letting it run, well, it'll run indefinitely. When I choose to cancel the job, it takes nearly 3 hours for the job to cancel. There will be a byte count, but the job will have failed. Has anyone dealt with this and know what to do?
- The backup server was updated to BE 12.5 and the new remote agent was installed on the Mac server. The issues I was experiencing have been resolved.