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John_Anderson's avatar
John_Anderson
Level 3
20 years ago

Backup job taking 12.5 hours to complete...

I am running Windows Small Business Server 2003 with backup exec 10 (rev 5520) for sbs. The Drive is an internal Seagate STT34010A and has been replaced less than a year ago.

I have two backup Jobs that run nightly and seem to keep taking longer and longer to run.

The first job is backing up around 17 GB and for some reason is taking 12.5 hours to complete. In the last two weeks i ran into some problems with failed jobs so i ended up changing some configurations. I reinstalled/repaired backup exec and recreated the jobs. This didint do anything for the problem.

Im getting the feeling that this drive is going bad again, there seem to be some items in event viewer that point in that direction.

It would be a big help if someone had some ideas.

Thanks.
10.x and Earlier
Backup and Recovery
Backup Exec

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  • John_Anderson's avatar
    John_Anderson
    Level 3
    20 years ago
    *sigh*

    now im running a backup-to-disk again.

    its ALSO taking a long time,

    4.5 hours for 16 GB so far. it is a total of 23 GB

    i dont know what the hell is going on...

    ----------------------------------------------------------------

    im going to do the cleaning tape first - let it run a night.
    then dell diagnostics - see what it comes up with.
    if nothing - full uninstall/reinstall of backup exec, tape drive and make new backup jobs.

    ill let you know my progress.
  • John_Anderson's avatar
    John_Anderson
    Level 3
    20 years ago
    I updated the tape drive drivers yesterday.

    Last nights backups failed within 3 minutes with the following error code.

    "There was an error processing the on tape catalogs"

    no reason given for it. No problem with disk space.
  • Gauri_Ketkar's avatar
    Gauri_Ketkar
    Level 6
    20 years ago
    Hi John,

    Please check in System event logs whether event Id 7,9,11are generated source as device you are using

    Refer the links below :

    http://support.microsoft.com/default.aspx?scid=kb;en-us;314093

    http://seer.support.veritas.com/docs/241684.htm

    Have you installed Veritas latest device drivers while upgrading to BEWS 10?

    *check whether the device or drive you are using is supported and tested with BEWS version 10.0 ?


    Backup Exec 10.x for Windows Servers Libraries (with Tested Drives) Hardware Compatibility List (HCL)

    http://seer.support.veritas.com/docs/281670.htm

    Also clean the drive and then start a backup

    what is the version of the Backup Exec do you have ? 10.0.5520 or 10d ?


    Update us on the same and revert for any further Query
    Hope this will help you


    Thank you
    Gauri

    Additional Information :
    For information on the recent VERITAS Backup Exec security vulnerabilities, including links to the downloads for the necessary hotfixes, please refer to the following document:
    Patch summary for Security Advisories VX05-001, VX05-002, VX05-003, VX05-005, VX05-006, VX05-007

    http://seer.support.veritas.com/docs/277429.htm



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