Forum Discussion

ithrbruce's avatar
ithrbruce
Level 3
9 years ago

Backup of QNAP NAS data intermittent failure

Hi,

I have a QNAP NAS that Backup Exec 15 has a lot of trouble backing up. When I try to backup data that is on a QNAP NAS it often fails saying "0x17 - Data error (cyclic redundancy check)". I can usually get it working again by restarting the server, or the QNAP, or browsing the backup selection, but I shouldn't have to do that.

Any idea on how I can have consistent backups?

Many thanks.

 

 

2 Replies

  • Check the troubleshooting in the TN below:

    https://www.veritas.com/support/en_US/article.000032605

    THanks!

  • It might be that you have hardware errors on your QNAP device.  If there is any diagnostics program from the vendor, run it against the hardware.

    Also, do a chkdsk on your disk in the QNAP device.