Forum Discussion

carolin's avatar
carolin
Level 4
15 years ago
Solved

backupexec system service is not responding

Hi my backupexec services are not responding, and when I try to srart them they are starting. I am getting error 1068 when I try to start the backupexec server service. Any help appreciated.

Carolin

12.x and Earlier
Backup and Recovery
Backup Exec
  • Kiran_Bandi's avatar
    Kiran_Bandi
    15 years ago

    Start --> Run --> Secpol.msc --> Local Policies --> User Rights Assignment --> Log On As A Service --> Add user or group --> Advanced --> Find Now --> Select User account --> Ok --. Ok --> Ok.

    I think you have to make these changes from an account which has admin rights.

    Hope this helps...

6 Replies

  • Kiran_Bandi's avatar
    Kiran_Bandi
    Level 6
    15 years ago

    Are your Job Engine and Agent Browser services started?

    I think BE server service depends on those two services.

    Make sure port 10000 is not in use by other application.

  • carolin's avatar
    carolin
    Level 4
    15 years ago

    The 2 services are not starting I am getting error 1068. I checked the event viewer and found event id 7041 I followed the steps for this id however when I navigate to local security settings>local policies>user rights assigment and I hit on log on as a service I cannot add any accounts here. stumped..

  • Kiran_Bandi's avatar
    Kiran_Bandi
    Level 6
    15 years ago

    Start --> Run --> Secpol.msc --> Local Policies --> User Rights Assignment --> Log On As A Service --> Add user or group --> Advanced --> Find Now --> Select User account --> Ok --. Ok --> Ok.

    I think you have to make these changes from an account which has admin rights.

    Hope this helps...

  • JoaoMatos's avatar
    JoaoMatos
    Level 6
    15 years ago

    Hi,

    check, if:

     Password is correct and not expired

    Account is not locked

    (...)I navigate to local security settings>local policies>user rights assigment and I hit on log on as a service I cannot add any accounts here(...)

    The user you are using have the right permissions to add permissions?

    Regards,

    JoaoMatos