Forum Discussion

ken888's avatar
ken888
Level 2
13 years ago

Backups will not complete with system state selected

Backup error 8004230F with system state selected. Backup works when system state is deselected.

Advanced Open File - selected MS VSS / System - Use Microsoft Software Shadow Copy Provider

Only MS running in registry for VSS

Attempted answers from support search: v-79-32772-8975

Suggestions?

12.x and Earlier
Backup and Recovery
Backup Exec
  • VJware's avatar
    VJware
    Level 6
    13 years ago

    Are you able to take a successfult backup using ntbackup ?

  • ken888's avatar
    ken888
    Level 2
    13 years ago

    The final error code was 8004230F. With system state chosen the testrun can complete without error.

    It's a DC but not a LUN, is it still safe to apply the hotfix? Thanks guys.

  • Backup_Exec1's avatar
    Backup_Exec1
    Level 6
    13 years ago

    Hi

     

    You have not reported still if Ntbackup system state backup is working fine or not

    The above patch given is applicable for win2008r2 & in your case if you are using BE 12.0 then win2008 r2 is not supported on first place

    http://www.symantec.com/docs/TECH56442

    If this is win2003 DC then please check below link and apply the patch given in link below

    http://www.symantec.com/docs/TECH30634

    In the end ensure if with ntbackup too system state backup is failing this would be not be a Symantec issue but issue from OS side

    Hope that helps

    Thanks