Hello, My setup is : Dell PowerEdge 4600, Windows 2003 Server, Backup Exec 11d, and a new Quantum SuperLoader 3 LTO3 autoloader. I have an Adaptec SCSI card w/ to channels, one is connected to the Quantum LTO3 drive and the other has our old Dell PVT-122 DLT vs80 library attached. In the device tab of BE 11d the library for the Dell PVT shows up under robotic libraries but the LTO3 shows up as a Standalone? All drivers and firmware are up to date, but I'm at a loss as to how to get Veritas to recognize the Quantum LTO3 as a robotic library. I've ran the 'tapeinst.exe' utility a few times installing Veritas drivers for all drives and then rebooting accordingly.Has anyone run into this?Do I need to change the settings in the scsi configuration utility? The settings from BE are :Quantum (Certrance) : port = 2 bus = 0 target ID = 5 LUN = 0DellPVT122T : port = 3 bus = 0 target ID = 6 LUN = 1If anybody has any thoughts on this, please post!

I am having the same issue only mine is on Win2k6x64 and I have a SuperLoader 3 LTO2HH. If anyone has any suggestions for both setups (If they are any different) I would appreciate it.Thanks

we had a similar problem with a hp autoloader 1/8 drive, turned out we needed to upgrade our SCSI card to one that supported multiple LUNsHP Single Ch U320 SCSI Host Bus (374654-B21) is what we are using now and it detects it as a robotic library (where as before it would just detect as a single tape drive)

Hello,-- Kindly change Scsi id of the Medium changer to SCSI id 2 and the drive to SCSI id 3.-- Stop "Removable storage" service and change startup type to manual.Thank You,Shweta

I think my issue is the Multi-LUN problem. I've been doing research on this now for several weeks and this is the conclusion I've ended up on. My autoloader/drive only has one SCSI ID to set.

Hello,Kindly perform the following Steps for Power Cycle 1. Shutdown the Server2. Power-down the Library3. Power the Library up.4. Reboot the Server.Try to run the Device Configuration Wizard.Thank You,Shweta

BE 11d + Win2K3 + Quantum SuperLoader 3 Robotic Library vs Standalone?

Matthew_Burks
Level 2
18 years ago
I am having the same issue only mine is on Win2k6x64 and I have a SuperLoader 3 LTO2HH. If anyone has any suggestions for both setups (If they are any different) I would appreciate it.

Thanks
Tim_Burns
Level 2
18 years ago
we had a similar problem with a hp autoloader 1/8 drive, turned out we needed to upgrade our SCSI card to one that supported multiple LUNs

HP Single Ch U320 SCSI Host Bus (374654-B21) is what we are using now and it detects it as a robotic library (where as before it would just detect as a single tape drive)
shweta_rege
Level 6
18 years ago
Hello,

-- Kindly change Scsi id of the Medium changer to SCSI id 2 and the drive to SCSI id 3.

-- Stop "Removable storage" service and change startup type to manual.

Thank You,

Shweta
Matthew_Burks
Level 2
18 years ago
I think my issue is the Multi-LUN problem. I've been doing research on this now for several weeks and this is the conclusion I've ended up on. My autoloader/drive only has one SCSI ID to set.
shweta_rege
Level 6
18 years ago
Hello,

Kindly perform the following Steps for Power Cycle

1. Shutdown the Server

2. Power-down the Library

3. Power the Library up.

4. Reboot the Server.

Try to run the Device Configuration Wizard.

Thank You,

Shweta
Dave_Hildebrand
Level 3
18 years ago
I am having the exact same issue. I will try the proposed solution above and post the results.
Dave_Hildebrand
Level 3
18 years ago
I can report that the above did NOT work. The drive is still listed under the stand alone drives.

I have an Adaptec SCSI 39230A Ultra320 Card in my Dell PowerEdge 2950.
S_Cooney
Level 3
18 years ago
Had the exact same issue with the same card and same server. Swapped the SCSI card for a 160 and worked like a charm!
Dave_Hildebrand
Level 3
18 years ago
We had a spare 160 card in the shop so I slapped it into the server and attached the SL3 to it. I followed the instructions above and BE11 is still seeing the device as a stand alone certance drive. Running the device config wizard does not fix the problem.
Rydell_Ybanez
Level 2
18 years ago
I had a similar issue after upgrading the robotic library on the SuperLoader DLT, try changing your mode from the SuperLoader Managment console or on the LCD itself to Random and then do a power cycle you may also want to restart the server as well