BE 2012 - All of a sudden 'incompatible media' error on all of our tapes
Hi all,
A few days ago, out of the blue all of our backups/scheduled inventory jobs started failing with 'multiple errors'.
After looking a bit deeper into the job log, I can see that all of our tapes (including cleaning media) are marked as:
"incompatible media
Incompatible media has been detected in the slot. The most likely causes for this error are: The library or tape drive hardware is reporting an incompatible media error, or the library has Barcode rules enabled and a Barcode rule does not exist for the Barcode in the slot, or there is no tape drive in the library that is compatible with the media in the slot as specified by the matching Barcode rule."
We have not setup/changed any barcode rules and as I understand it in BE2012 this needs to be done by command line, so its not like this is something that we could accidently change!
I have tried rebooting the server and tape drive several times and have also tried to delete the Robotic Library from BE and re-add it, but we keep getting the same problem.
Your help is appreciated!
...that should be your confirmation that if the diagnosic utility is throwing out errors, then the hardware is stuffed.
Thanks!