Forum Discussion

gargery1's avatar
gargery1
Level 2
13 years ago

BE 2012 Backup Hyper-V 2008 R2 Cluster(CSV) Equalogic SAN

Hello,

I am trying to backup my clustered Hyper-V virtual machines in a 2 node cluster that reside on a Equalogic PS4000. I am getting the following error almost immeditely

- Snapshot Technology: Initialization failure on: "VRTSRV::\\cluster.Domain.local\Hyper-V?HA?VM\Server". Snapshot technology used: Microsoft Volume Shadow Copy Service (VSS).
V-79-10000-11225 - VSS Snapshot error. The Microsoft Volume Shadow Copy Service (VSS) snapshot technology that you selected does not support snap technology for this volume. Select another snapshot technology, and then run the job again.

2012
Backup and Recovery
Backup Exec
  • pkh's avatar
    pkh
    Moderator
    13 years ago

    Did you install RAWS in the VM's?

    Also, see this document

    http://www.symantec.com/docs/TECH66252

  • gargery1's avatar
    gargery1
    Level 2
    13 years ago

    No the agent is only installed on the host level as I want to backup the VM's in the cluster at the VHD level.  An update. I installed the BE 2012 core product on one of my hosts and the RAWS agent on the other host and now I am able to backup the VM's and it makes proper VSS calls. I dont know why it would not work with BE 2012 installed on my backup server with just the agents on the 2 hosts.

  • pgdave's avatar
    pgdave
    Level 3
    13 years ago

    I think you'll fine VHDmount isn't on the backup server. Either extract it form the Virtual Server 2005 installer (you may need a Win2008 Server for this, R2 seems to have issues), or install the HyperV role on the backup server itself.