Forum Discussion

Tom_Mucha's avatar
Tom_Mucha
Level 4
15 years ago

BE2010 Slow Windows 2008 System State Backup


Has anyone tried BE2010 with a 2008 server system state backup?  I'm seeing the same problem I saw with 12.5 that the system state slows to a crawl during backup.  This was supposedly fixed in 12.5sp2, but apparantly it's still an issue in 12.5 - http://seer.entsupport.symantec.com/docs/336283.htm, and I'm seeing it in 2010

Here are the results of backing up a 2008R2 Enterprise DC with BE2010 installed (latest live updates) attached to a LTO3 drive on an HP DL380G5.

c: drive backup:
Backed up 11514 files in 2660 directories.
Processed 13,728,690,754 bytes in  3 minutes and  31 seconds.
Throughput rate: 3723 MB/min
Compression Type: Hardware
System State backup:
Backed up 18 System State components
Processed 6,972,047,332 bytes in  24 minutes and  2 seconds.
Throughput rate: 277 MB/min
Compression Type: Hardware

When I backup a 2003 server I have no performance issues.  Hopefully I'm not the only one seeing issues!

Tom
Backing Up
Backup and Recovery
Backup Exec
Configuring
Windows
  • Riyaj_S's avatar
    Riyaj_S
    14 years ago

    This issue is now fixed in,

    BE2010 R3 : http://www.symantec.com/docs/TECH76051

    BEWS 12.5 SP2 : http://www.symantec.com/docs/TECH66758

    You may also try applying the performance patches mentioned in Technote : http://www.symantec.com/docs/TECH76051

    Hope this helps.

  • Chuckster's avatar
    Chuckster
    15 years ago

    Hi Tom,

    I'm having the same thing here on my Server 2008 R2 box.  Did you ever get any kind of resolution to this?

    Cheers,

    Andy
  • GDaddy's avatar
    GDaddy
    Level 3
    15 years ago

    win2008 x64 and be 2010

    I'm also having that issue.  I just noticed it today but its been going on for a while. 

  • Tom_Mucha's avatar
    Tom_Mucha
    Level 4
    15 years ago
    I never found a fix for it, sorry guys.  I had a case open with support and we started down the road of basic troubleshooting, and I just wanted them to try it in their lab to see it themselves.  I was in no mood to waste my time so I just ended up closing the case. 

    (This is sarcasm) I guess this is a new feature that might get fixed in the next release, just like the good ol' daylight savings time issue since Backup Exec 9.0 that would get fixed in 9.1 that we still see in BE 12.5. 
    http://seer.entsupport.symantec.com/docs/336283.htm
  • scudulike's avatar
    scudulike
    15 years ago
    I have exactly the same issue - BE 2010 running on SBS2008 - the job starts and runs fine until it gets to System State - it then takes about an hour to backup system state, and as soon as it's done it speeds up again.

    Any sign of a fix for this?
  • ITTZ's avatar
    ITTZ
    15 years ago
    I have the same problem on three Win 2008 R2 Servers. The backup of the System State is very slow - all other things work fine.

    Six months (since opening this discussion) without solving this problem is unacceptable.

    I hope Symantec is reading this discussion - the case at Symantec is still open since weeks.
  • Tom_Mucha's avatar
    Tom_Mucha
    Level 4
    15 years ago

    Nothing guys - same issues with BE2010 R2.  If you open the link to my original post up top, they still say the issue is being looking into.
  • Paul_Gazo's avatar
    Paul_Gazo
    Level 3
    15 years ago
    Same issue with my clients.  Multiple customers, multiple servers, multiple destination devices.  Server 2008 (I don't have any R2 boxes yet) are always pathetic at System State.  I have a 600G nightly array of four servers being done that takes 7 hours and would be done in half that if it weren't for the crawling System State portion.

    Every few months I do a quick search to see if there's been a whitepaper or patch or anything and continue to be let down.

    BE is a great product and I have no intention of going to an alternate, but I don't see that consumer needs are actually part of the development process.  Now we've got an awesome "Typical Install" in 2010 R2 to help us get to our Wizards that will help us remember our yearly support renewals.  Thank goodness.  It'd be a shame if B2D to USB/eSATA external actually behaved itself and overwrote GRT media like it's told, or if System State wasn't so drag-butt slow.  I admit I haven't seen the DST bug in a while, but since that was around since 7.0 who knows.
  • WesZ's avatar
    WesZ
    15 years ago
    Hi Technicians,

    I'm also experiencing this problem with multiple servers. I'm using Backup Exec 2010 R2 right now and we have the following Windows versions in our environment:

    - Windows 2003 R2
    - Windows 2008 SP2
    - Windows 2008 R2

    All of the servers have a very slow backup of the System State. It's beginning to be a bottleneck in our Backup Window.

    Byte count : 9,741,829,623 bytes
    Rate : 121.00 MB/Min

    We also experiencing  a slow backup for the C:\ drive on some servers, but the D:\ drive is going fine (about 1,5GB/Min).

    I hope Symantec has a proper solution for this problem!

    gr.

    Wesley

  • BE-Vita's avatar
    BE-Vita
    Level 3
    15 years ago

    Is there any solution for this issue? I also have another problem with the system state:

    I just wanted to create a new backup job for one of my domain controllers in BE 2010 R2 and can't even choose the system state. I am getting an error message, that the AD domain services have to run, but of course they are running.

    Any hints?