Hallo, Ich verwende für differenzial Sicherung eine USB-Festplatte (backup to disk storage). Bei einem Restore-Job kann im letzten Auswahl-Menu (Restore-Wizard) jedoch nur das ebenfalls angeschlossene Ultrium-Laufwerk (für Komplett-Sicherungen) ausgewählt werden. Das Backup to Disk Medium kann nicht ausgewählt werden (erscheint nicht im Pull-Down-Menu). Festplatte ist angeschlossen und ich habe habe die Platte nochmals zur Sicherheit inventarisiert - leider ohne Erfolg. O/S: W2K8 R2 BE Version: 2012 Bitte um Hilfestellung - Danke.

Case : 04758658 Problem is solved - after renaming of the catalog-directory and "inventory and catalog" of the disk storage restore works fine - thx for the supprt.

BE2012 Restore from disk storage nicht auswählbar

lmosla
Level 6
12 years ago
Hello Please use this document for a solution http://www.symantec.com/business/support/index?page=content&id=TECH187735
Ed_Fox
Level 3
12 years ago
Hallo,

Sorry, link does not work or i am not authorized. Can not access the url.
Ed_Fox
Level 3
12 years ago
Hallo,

Sorry, link does not work or i am not authorized. Can not access the url.
lmosla
Level 6
12 years ago
Hi,

Here the main points of the document:

'Cause

If the default installation drive does not have enough space during an upgrade to Backup Exec 2012 and the Backup-to-disk Folder is moved to another volume, then Backup Exec cannot find the backup-to-disk folder.

Solution

1. In the Backup Exec Administration Console, on the Storage tab, in the Configure operation group, click Configure Storage.

2. Follow the prompts to import the legacy backup-to-disk folder from the new location.

3. Right-click the backup-to-disk folder, and then click Inventory and Catalog.'
Ed_Fox
Level 3
12 years ago
Hi,

I did not made an upgrade. I installed BE2012 on a new installed server a few weeks ago.

The B2D-folder was new created with BE2012 and was not moved.

You can see, that i can not select the B2D-media for restore (only tape drives).
Jaydeep_S
Level 6
12 years ago
Is the 'Virtual disk service' started in Windows services console. Also try to look for errors regarding this in Event Viewer.
Ed_Fox
Level 3
12 years ago
The "virtual disk service" ist started.

I found following error in the event-log (Source CAPI2):

-------------------------------------
Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

Details:
AddLegacyDriverFiles: Unable to back up image of binary EraserUtilRebootDrv.

System Error:
The system cannot find the file specified.

-------------------------------------
Jaydeep_S
Level 6
12 years ago
Restart VDS and then restart BE services to see if that helps.
Ed_Fox
Level 3
12 years ago
Restarted VDS and BE services. After starting BE2012 i get following error message:
Jaydeep_S
Level 6
12 years ago
Attempt to restart BE services again and see it fixes it. I would say if possible reboot the entire server if possible.