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ksattler's avatar
ksattler
Level 3
11 years ago

BE2014 DLM not delete already expired backup sets

Hello,

I have upgraded a BE2012 SP4 installation to BE2014. The backups go to a DataDomain DD160 using as a OpenStorage device.

There a lot of backup sets which are already have been expired. The DLM of BE2014 seems not deleting already expired backup sets (e.g. from BE2012).

For new expired backup sets the deletion works.

 

How can I delete the >1000 expired backup sets?

 

 

2014
Backup and Recovery
Backup Exec
Not Applicable

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  • DaveyMG's avatar
    DaveyMG
    Level 4
    11 years ago

    After 6 weeks my support case status is "Awaiting Hotfix". Not very meaningful - have they identified the problem and are working on a fix, or are they still trying to work out what the problem is?

    Meanwhile my B2D storage is slowly filling up, even recently created backup sets that are set as expired are not being groomed nor will manually expiring them cause them to be deleted.

  • Colin_Weaver's avatar
    Colin_Weaver
    Moderator
    11 years ago

    For BE 2014 this setting is exposed in the BE console so no need to edit the registry

     

    Celebi IT already mentioned this earlier in the thread

  • maurijo's avatar
    maurijo
    Level 6
    11 years ago

    Call symantec, ask duty manager, raise to severity one, sit and wait.

  • kamel1204's avatar
    kamel1204
    Level 2
    11 years ago

    Hi

    I have the same problem any news in this from Symantech Teck support

    thanks 

  • Per_Vaihinen_En's avatar
    Per_Vaihinen_En
    Level 3
    11 years ago

    We have the same problem with upgraded Backup Exec 2012 -> 2014,  backup sets expired 2 months ago are still kept and slowly our DataDomain is filling up.

    Have anyone got a resolution for this?

    Should all having this problem open a case so Symantec would get more pressure to solve this?

  • DaveyMG's avatar
    DaveyMG
    Level 4
    11 years ago

    I received an email from support today asking me to install SP1 to resolve the problem. I'll install next week.

  • DGar's avatar
    DGar
    Level 2
    11 years ago

    I have already installed Service Pack 1, and changed the DLM setting to allow BE to delete all expired datasets. And we still have the issue where the data will not delete. One of our BE drives has already filled and we only have 1TB available on the second drive. Has anyone found a fix to this issue yet?

     

    dg

  • DaveyMG's avatar
    DaveyMG
    Level 4
    11 years ago

    Same here. SP1 hasn't changed the situation.

    I decided to try and delete one of my B2D volumes to remove the expired sets associated with it. I disabled the volume, selected to delete and also delete the backup sets from the catalog. After that I formatted the volume and used Configure Storage to add it back to BE. The volume added OK but the "Configuring Storage" part failed saying the volume was unavailable. Looking at the Storage screen showed the volume disabled. After enabling the volume and going through the add process again it configured OK except that all of the backup sets that were previously associated with the volume were still listed.

    I repeated the above but gave the volume a different name but no change, the backup sets were still listed.

    There seems to be something quite broken with the database. The only solution I see right now is to delete the whole database and face days of recataloging tapes.