BE2014 GRT errors
For the last 4 or so nights we are getting the following errors\exceptions once backup's complete:
The job completed successfully. However, the following conditions were encountered: During Granular Recovery Technology (GRT) operations, the necessary boot configuration files could not be loaded. Backups that were enabled for GRT may not be available for restore
I believe these are related to VM's. We have 3 VM's running on the server (Windows Server 2012 and is the same server as hosting BE) in question but they were there for a few months now and we didn't get these errors before. I do remember re-ticking the VM directory to backup (I excluded the directory before the Linux VM's came on board) but I thought I did that well over a month ago. We have a 2012 VM and 2 Linux VM's running on MS HyperV. We do not wish to purchase VM licensces to back these machines so I don't believe this is a liscense problem.
All the latest updates and SP's should be applied to BE2014 as I have scheduled a task to do so once a month.
refer https://support.symantec.com/en_US/article.TECH217008.html
You'll have to setup two different backup jobs, i,e one for Windows VMs and the other for Linux VMs. For the second job, edit the backup job settings, choose VMware option on the left side and on the right side, disable the "Use Backup Exec Granular Recovery Technology (GRT).... And the various Application GRT options for AD, Exchange, SQL & Sharepoint" options.