Cannot create b2d storage Backup Exec 2012
Hi everyone, I need some help!
I have used the same storage for a year now. Every month I have to change my password in Active Directory (thanks HIPAA!), then update the credentials in Backup Exec and everything would work fine with no issues. However, two days ago I changed my password and updated it in Backup Exec and checked my credentials to the C:\ and E:\ Drives (the drives I want to backup) and they came back fine with no permission issues. I then went into the Storage tab and my storage is reading 'Offline' so I click the 'Offline' check box to bring the drive back up and after a few seconds, I get this pop-up:
Which, when following the bread crumbs to the Event Viewer I find....
The destination directory is a QNAP NAS with correct permissions (triple checked), has 40% free space, accessable to multiple systems in this particular subnet and VPN subnets, and has not been renamed.
My solution was to just create a new storage on a different NAS using the same permissions to check if it was the NAS or Backup Exec.
I did the following Steps to achieve this:
- Opened Backup Exec
- Clicked on Storage Tab
- Clicked on Configure Storage
- Selected Disk-based storage (since it is backing up to a NAS via a UNC path)
- Selected Disk Storage
- Gave it a name
- Selected Network share with a value of \\xxx.xxx.xxx.xxx\location\backup
And I receive this screen which gets stuck for ~2 minutes:
After the ~2 minutes is up, Receive:
After ~5 minutes of this, when I finally get the option to click finish, I receive:
When I click Ok, I can hit Back Finish or Cancel. Hitting Finish takes me back to the above message.
I can ping the network using both the FQDN and the UNC of the share so I dont believe it's a DNS issue because it resolves just fine.
And here's the kicker. I have 2 servers with BEXEC on it, both of which are getting the exact same errors. I cannot use any shared network drive regardless of location (and yes, the permissions were changed to allow the designated user access).
I am sorry for the long write-up, but I am absolutely stumped and any help is greatly appreciated.
Thank you,
I ran out of time tinkering with this, so I uninstalled Backup Exec, then reinstalled it. And the problem is no longer occuring. Hopefully the next password change won't come with these issues.
Thank you for your help.
