Forum Discussion

chidi's avatar
chidi
Level 3
12 years ago

Cannot extract mailbox messages

Hello CraigV,

Please any ideal on what could be the reason for this kind of error?

Final error: 0xe00002f7 - Cannot extract mailbox messages from the Exchange backup. Review the job log for more information.
Final error category: Resource Errors
 
Backup- \\DAG.*****.com\Microsoft Information Store\Public Folder Database 0344115605
V-79-57344-759 - Unable to complete the operation.  The following error was returned when opening the Exchange Database file:  '-4005 Read/write access is not supported on compressed files.
 
Ilook forward to reading from you asap, thanks and regards.

 

Agents
Backup and Recovery
Backup Exec

6 Replies

  • CraigV's avatar
    CraigV
    Moderator
    12 years ago

    Hi,

     

    Which version of Exchange and Backup Exec is this?

     

    Thanks!

  • pkh's avatar
    pkh
    Moderator
    12 years ago

    See this document

    http://www.symantec.com/docs/TECH68906

  • chidi's avatar
    chidi
    Level 3
    12 years ago

    @ CraigV, Exchange is 2010 and BE is 2012 sp3.

    @ Pkh, The backup is to tape not disk...

    Once again thank you all...

  • pkh's avatar
    pkh
    Moderator
    12 years ago

    The backup is to tape not disk...

    BE uses a temp directory, by default C:\temp, during backups.  Make sure that the C: drive does not have compression enabled.

  • chidi's avatar
    chidi
    Level 3
    12 years ago

    Ok, i will do all that and revert soon...

    Kind regards