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RIDHO07's avatar
RIDHO07
Level 4
10 years ago

cannot input key and still license trial

Dear,

i have some problem with symantec backup exec 2012 install in windows server 2008, can't input license key.

if i input license key occur information " this trial copy Symantec Backup Exec has enabled many options that must be purchase as separate items and are Not include as part of symantec backup exec"

and license still trial or no license.

whereas, this key expired 9 february, 2015.

can you help me? i can't solve this problem with license.

 

  • From your screenshot, you have entered a maintenance licence.  You need to enter the actual product licences.  If you do not have the product licences, contact the Symantec Licencing Department to get them.

3 Replies

  • From your screenshot, you have entered a maintenance licence.  You need to enter the actual product licences.  If you do not have the product licences, contact the Symantec Licencing Department to get them.

  • i get this license from volume certificate licensing, what's the license maintenance? not for license product?

  • Maintenance licences are for getting support and free upgrades to the latest versions.  They are not the actual product licences.