Cannot Inventory or Catalog LTO2 Tapes

LTO5 tape drives can read/write LTO4 tapes, but they cannot read LTO2 tapes, but LTO4 tape drives should be able to read LTO2 tapes.  If you are sure that your tape drives are LTO4, then you should check with your tape drive manufacturer as to why it cannot read LTO2 tapes.

When the library read barcode labels, it does not read the actual tape.  Hence there is no error.

I noticed in your earlier post that the barcode label for the tape which has the error is 000581.  There is only 6 characters.  You should configure your library to report the full 8 characters of the barcode and not to truncated either the prefix or suffix of the barcode label.  For example, for HP libraries, you should see 000581L2, instead of 000581, in BE.  The L2 is important because it denotes a LTO2 tape.

The tape drives were able to read and catalog LTO-2 tapes prior to the BE2012 upgrade. If I need to use BEMCLI commands. that is beyond my knowledge. I was hoping it was just a setting. Does anyone know the number to tech support so they can view my problem and help fix.

Thanks

Have a look here: http://www.symantec.com/support/techsupp_contact_phone.jsp

What tape drive(s) are you using?

Are you using bar code rules?

Which Drivers you are using ?

and the device firmware is updated ?

first restart BE services and run inventory one more time, and check the Adam logs if there is some erros if yes post pls