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kdeuser's avatar
kdeuser
Level 1
7 years ago

Cannot update Maintenance License on BE dashboard

Hello,

I renewed maintenance contract and installed License file which is generated on myVeritas. On Dashboard it shows still maintenance contract is 0 days. I tried to install license again but it says "The Entitlement ID that you entered is already registed."

Yes, I did restartting BE16, removed old license from Windows folder then install newer License file, but BE says somehow "The Entitlement ID is invalid". What is BE saying ???

I need your ideas else....

Thank you.