Forum Discussion

steeve_p's avatar
steeve_p
Level 4
15 years ago

Can't eject tape...drive locked

 I'm using an HP DAT 24x6 tape drive.  When I try to eject the tapes, I get a message on the LED saying that the tape can't be ejected.  I must go into Backup Exec, click on the drive, and select UNLOCK.  Why must I do this?  Is there a way to automate this??
Thanks

Steeve
Backup and Recovery
Backup Exec
  • shirmal's avatar
    shirmal
    15 years ago
     Remember that with a library, the last you want to have happen is have the inventory corrupted by removing tapes without letting the library know it.  
    By "Unlocking", and subsequently "Locking" the library, you've notified Backup Exec that you've changed the Inventory, and it now needs to see what's changed.  If a barcode reader is installed in the library, this takes a matter of seconds.
    Besides, locking your library prevents any "Unauthorized Access" to ALL of your valuable data on those tapes

    Hope this helps

    ---Cheers

    shirmal
  • Rdave's avatar
    Rdave
    Level 3
    15 years ago
     I started having to unlock the tape drive when we purchased a Sony AIT-3 tape library - I think this is device specific, as I never had to do this when we used single DAT drives on each server. As far as I am aware, there is no way round this - you need to select Unlock each time in your backup software

    Dave
  • Dev_T's avatar
    Dev_T
    Level 6
    15 years ago
    Hello,
    Open the ADAMM.LOG c:\program files\symantec\backup exec\logs\adamm.log and check the entry Changer = ...If its Manual, Backup Exec do not have any control on the eject operation...
  • shirmal's avatar
    shirmal
    Level 5
    15 years ago
     Remember that with a library, the last you want to have happen is have the inventory corrupted by removing tapes without letting the library know it.  
    By "Unlocking", and subsequently "Locking" the library, you've notified Backup Exec that you've changed the Inventory, and it now needs to see what's changed.  If a barcode reader is installed in the library, this takes a matter of seconds.
    Besides, locking your library prevents any "Unauthorized Access" to ALL of your valuable data on those tapes

    Hope this helps

    ---Cheers

    shirmal
  • lyon's avatar
    lyon
    Level 5
    15 years ago
     yes ,it is so .because when you install veritas software with using  veritas drivers for all tape drivers.so the tape is specified to be used by veritas.so when veritas software is working.it lockes the tape driver.

    it also works on tape library

    Lyon