Forum Discussion

stephen_frasset's avatar
stephen_frasset
Level 4
18 years ago

Can't find Veritas driver for HP MSL4048 tape library

I have looked all over the Veritas/Symantec website and used multiple search engines. The Backup Exec server sees the library via Device Manager, but is installed with the HP driver. Backup Exec 10 sees the 2 tape drives installed in the library with the Veritas driver (ran the device configuration to do this), but as stand-alone drives. Will this work or do I need the library driver, and if I do does anyone know where I can find it?
10.x and Earlier
Backup and Recovery
Backup Exec
  • Hywel_Mallett's avatar
    Hywel_Mallett
    Level 6
    18 years ago
    Are you using the latest Device Driver Installer from http://support.veritas.com/docs/285593 ?
    The MSL4048 wasn't supported in the original release of BE10, so it needs the updated drivers.
  • stephen_frasset's avatar
    stephen_frasset
    Level 4
    18 years ago
    That installer is only compatible with version 10.1.5629. We are running version 10.0.5524 with Service Pack 2, Hotfixes 31, 32, & 33 installed.

    I probably should have posted that in the original message.
  • stephen_frasset's avatar
    stephen_frasset
    Level 4
    18 years ago
    I was able to find the correct BackupExecDeviceDriverInstaller for my version. The filename was "BackupExecTapeDeviceDriverInstall_277619.exe"