Forum Discussion

czql5v's avatar
czql5v
Level 3
12 years ago

Catalog Updating

Hi All,

Please could someone help. Recently we are having issues with backups that are overrunning. The issue is with cataloging, the job appears to be updating. In Job Status - it states "Updating Catalogs". It stays like this for ever and a day, we have to cancel the job and stop start all services. 

The job we are running is an exchange server which has GRT. Does anyone know a way to speed up this process, or does anyone know a command that would allow me to see if the update is actually running, and the job has not "Hung".

Any information would be greatly received.

Regards.

 

2010
Backup and Recovery
Backup Exec
  • czql5v's avatar
    czql5v
    12 years ago

    Hi

    Thanks both for the information provided. I am sure to bookmark it if we get further problems. 

    The issue seems to have corrected itself...i.e. it finished successfully updating the catalogs after around 5 hours.

     

    Regards.

  • pkh's avatar
    pkh
    Moderator
    12 years ago

    You can try delaying the catalog process.

  • Backup_Exec1's avatar
    Backup_Exec1
    Level 6
    12 years ago

    Hi

    I presume you are on BE2010 R3 version with sp2 and all updates, what version of exchange is this and the backup are going to disk or dedup or Nas or tape.

    Please check the link too below

    http://www.symantec.com/docs/TECH70960

    http://www.symantec.com/docs/TECH52120

    Hope that helps

    Thanks

  • czql5v's avatar
    czql5v
    Level 3
    12 years ago

    Hi,

    Thanks both for your prompr responses.

    1st response - how do I delay the catalog process. What is the consequence of this, it will have to update the catalog/register at some point. So I am not sure if this is an option.

     

    2nd response - All your presumptions are correct, and Exchange version 6.5.xxx. All backups are to disk. 

    Hope this information helps.

    Regards.

  • Backup_Exec1's avatar
    Backup_Exec1
    Level 6
    12 years ago

    Hi

     

    Thanks for your responses and please go through both the link carefully and let me know the update.

     

  • czql5v's avatar
    czql5v
    Level 3
    12 years ago

    Hi

    Thanks both for the information provided. I am sure to bookmark it if we get further problems. 

    The issue seems to have corrected itself...i.e. it finished successfully updating the catalogs after around 5 hours.

     

    Regards.